Recent content by garrisonagency

291,999,999 of them were legit reviews for small businesses. 🫠

I'm not concerned about the legitimacy of my client's reviews.

DM sent. Thank you.

Reviews were left starting sometime in February. I've confirmed it's not just the number. It's the actual reviews that are missing from both Search and Maps. They show for the client who left them, but don't show on the front end. The state licensing board language is just vague enough that it...

Thank you for taking the time to respond here, Stefan. It wasn't you haha. Either way, I appreciate you taking the time to respond here. I've explained everything you mentioned, IP addresses, account review history, batching reviews, etc...to my client. He gets all that, too, except for the...

The only thing I can think that's making them look at my client's more is that they don't reply to reviews. They did just get a ton of them, like 50+ and didn't reply to any of them. But that's because they're not allowed to. So, they're stuck between a rock and a hard place. DM'ing you now...

I did. 😞 All of that. I had screenshots of the emails, from the customers who left the reviews, usernames, everything... I provided every piece of proof that the reviews were legit. The only thing I haven't tried is contacting them from another email address. I will do that. Thank you! I've...

Hi community. I have a client who owns a highly reputable mental health facility. They have been working hard to improve their ranking (on Map, Search, AI, etc...) with more reviews. In their state, responding to reviews isn't permitted by the state licensing board for privacy reasons. So, in...

Yeah. I've tried both, repeatedly, to no avail.

Depends on how fast they can fix it. 🤣

Make sure to go back in after you've turned them off, too. They keep getting turned back on for every account I managed. It's frustrating. I've had to go back in almost every day to turn them off on multiple accounts. I've raised all the flags I know to raise about this. 🤦🏼‍♀️

Yes and those toggles are a bit sticky. Be careful if you want them turned off. I've had to turn the off several times as they keep getting turned back on. They've also added another line item - "Post to your profile on your behalf".

I can't imagine there would be any adverse impacts. Lots of businesses can't handle automated features like this. So, forcing a business to use it seems sketchy, even for Google. That's my two cents anyway. Somewhat related - I've tried turning them off on all of the accounts we manage, but...

Still having the same problem, on only one of 20+ accounts. There's a thread on GBP Community Board about it, too. https://support.google.com/business/thread/388341240/google-business-profile-editor-missing

I know what you're saying is true from a technical perspective, but from an end user perspective, it's one issue. From the perspective of an agency explaning this to business owners who are working hard to earn more reviews or just getting started, it's one issue. From the perspective of a...