Recent content by ianscott

Thanks Joy - we'll give this a try - but as mentioned, we have created a new one for the new business name. If we proceed with this and are successful, what to do with two listings, one in the old business name, and the new business name?

I have a client that purchased a business from his previous employer. After the purchase, he changed the name of the business but has kept the same phone number and is at the same address. The previous owner, although requested several times, never provided authorization or access to the...

Thanks so much! I'll send a DM. Appreciate your reply, as well. When I came across your post here, I had a client in a similar but not quite the same situation and it has been a bit of a puzzle, although I suspect a few things were going on. While his GMB ranked for keywords related to his...

Hi Sarah - were you ever able to crack this and figure out what was going on? I'm having a strangely similar situation with a client and trying to figure out the answer.

Yes, this is a tactic that is being used. I read about it recently on another seo forum - but the twist was slightly different and a bit more legitimate - such as uploading photos to Wikipedia or other places where they could be found and used, as long as attribution to the photographer and...

Personally, I'd get rid of the (Now Open) as being part of the business name. But going further, I don't know if the same applies to you, but I had a business call me (who turned into a client) having a similar problem. Searches on his exact business name would show a competitor as the only...

Over the weekend, saw 4 reviews that had been originally posted but not published for a chiropody/foot care clinic. These reviews go back 1 to 2 months. So to be clear, the reviewers left their reviews between 1 and 2 months ago. They just appeared on the GMB listing, over the weekend.

I left a review for Whitespark - it hasn't shown up yet.

That's interesting - I definitely saw GMB Listings previously where the "Leave A Review" link had disappeared completely.

It seems that Google is now allowing reviews on GMB listings, however, at least some are not being published right away.

On April 1, 2020, the Wordfence Threat Intelligence team discovered a stored Cross Site Scripting (XSS) vulnerability in Contact Form 7 Datepicker, a WordPress plugin installed on over 100,000 sites. Read More.

Thank you for the link, but... It doesn't really help for a couple of reasons: I cannot find anywhere to "temporarily close" the business other than maybe using the holiday closure schedule? Second, I'm not even sure if it should be marked as closed entirely, as emergency care will still be...

One of my clients, a dental clinic, has decided to close on the advice of the local Dental College. Before I change their hours to all closed, anything I should be thinking about in regard to their GMB listing? None of their competitors have changed their hours, and I'm a bit hesitant to mark...

I have not experienced that at all, ever. Have you checked if this is the same with both search and map listing view? Is it possible it shows on one but not the other?

I have three different clients who have spammy competition as far as GMB listings. One huge example are Benjamin Moore paint dealers. Many of them, in their GMB listing have their business name listed as something like: My Great Paint Shop / Benjamin Moore Orangeville. There are dozens of...