Recent content by JamesGreenaway

@sarmcl Agreed on that the majority of clients don’t have listings that have been verified with Apple. When you say “full control” what do you mean exactly? Are you able to update all business listing information through the agency dashboard? Im not too bothered about insights, if Google...

We are having issues with the new dashboard. Our agency has Over 200 locations across 11 clients , none of them have transferred over from Apple Register to Apple Business Connect, despite all being verified. Raised a support ticket 9 days ago….no response. Sent a follow up yesterday, hoping...

Hi @keyserholiday Where exactly would you export the data from please?

Hi Phil, I hope this message finds you well. Unfortunately we still have got nowhere with Google removing these reviews. Mike Blumenthal kindly helped out and directly raised with the GBP team at Google but we have heard nothing. Here is the post on the GBP community...

just to confirm reviews we're reinstated! Thanks @JoyHawkins !

Thanks Phil, blatantly obvious they are fake. Fingers crossed!

Thanks @Phil Rozek , i rellay appreciate that. All links to reviews are below Google review of Mercedes-Benz of Poole by djwolky23 Google review of Mercedes-Benz of Poole by Güman ARDAL Google review of Mercedes-Benz of Poole by Emry Yazici Google review of Mercedes-Benz of Poole by...

ok thanks Phil, we already filled out the form here at the beginning of the process a few weeks ago Manage your reviews - Google Business Profile Help This is what is in "pending review" for a 3-4 weeks now. We've flagged using different Google accounts so will see what happens. Thank you

Hi @Phil Rozek I am having a similar issue 8 negative reviews left with 24hrs for our clients Mercedes Car dealership. One of them was a disgruntled customer who said he would get his friends and family, which is obviously what has happened. I flagged the reviews using the review removal tool...

Hi Joy, Thanks for responding. Ive added the details requested here Over 200 Google reviews built up over years all removed with no valid explanation - Google Business Profile Community Really hope we can get this sorted !

Thanks @keyserholiday lets see what Joy, Ben or someone else comes back with. Client understandably is very frustrated. GBP support so far have been useless.

already done @keyserholiday Over 200 Google reviews built up over years all removed with no valid explanation - Google Business Profile Community I came here in the hope that someone like @BenFisher or someone else could shed some light, there is not much they havent seen!

Good Morning, Our client is a reputable Hyundai car dealership in the UK. Over the last few years its built up its Google Reviews . Last week for no reason ALL the reviews (over 200 disappeared) We've raised a support ticket with GBP Support and are getting nowhere, we get the same response...

Did you get anywhere with this @Wary Goose ? We are having the same issue with one of our clients. Been in "pending review" for over 7 days now.

Thanks @JoyHawkins, all understood. Ive already submitted feedback from the link on the knowledge panel. Didnt get very far. We'll get to work on the other bits! Hopefully the results will update in time.