Recent content by Janell H

  1. J

    Practitioner leaving practice---how to merge her reviews into the main (office) GBP listing

    Thanks for all of your feedback. We decided to abide by Google's rules and forfeit the reviews. I suppose forfeiting reviews is the major drawback of creating practitioner GMB listings in addition to the main office GMB listing!
  2. J

    Practitioner leaving practice---how to merge her reviews into the main (office) GBP listing

    Hi! One practitioner is leaving our client's office. She has a GBP and the main office also has a GBP. Is it possible to close her GBP listing, but merge her 46 reviews into the main office GBP reviews? How would I do that? I appreciate any help you can provide.
  3. J

    Client bought 4 office locations

    Hi experts! One of our clients bought 4 office locations that were previously owned by another business. We will have access to all 4 gmb listings from the previous owner. We want to create a new gmb for each of the 4 locations. The 4 business addresses will be the same as the addresses from...
  4. J

    Is it possible to move reviews to a different GMB listing?

    Hi. One of our client's GMB listings has reviews on it for a different doctor. Is it possible to transfer those particular reviews to the correct doctor's GMB listing? Thanks!
  5. J

    Please help..."Your business profile has been disabled" email from Google

    Amazing. Thank you so much! If we run into any more issues with this, can I reply back in this thread please?
  6. J

    Please help..."Your business profile has been disabled" email from Google

    Thank you so much for your guidance! Do you think she'll get her reviews back or is that a lost cause at this point?
  7. J

    Please help..."Your business profile has been disabled" email from Google

    So I understand this correctly, she will need to either have signage at her address OR have a SAB GBP listing? Is there any way to get her reviews back? Thanks!
  8. J

    Please help..."Your business profile has been disabled" email from Google

    She also had 103 5-star reviews on her GBP listing...hopefully Google will bring them back.
  9. J

    Please help..."Your business profile has been disabled" email from Google

    Hi! The restriction policy in that original email sends her to this url: Overview of Google Business Profile policies - Google Business Profile Help The restriction policy in the current screenshot attached sends her to: Prohibited & restricted content - Maps User Contributed Content Policy...
  10. J

    Please help..."Your business profile has been disabled" email from Google

    Hi. My client received an email from Google saying that "Your business profile has been disabled" and that her "business is not eligible for a Business Profile." See screenshot please. She appealed it and provided the necessary documentation. She is a photographer so I'm not sure why they...
  11. J

    GBP verification help please!

    That would be amazing if you could help! What do you need from me? Thanks so much.
  12. J

    GBP verification help please!

    Hi. We are trying to verify 2 of our client's business listings, but their main phone number goes to a phone tree. Are you exceptional experts able to help me verify both listings please? I'd greatly appreciate it!

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