Recent content by Janell H

Hi. I'm hoping an expert can help me please! This is in regards to submitting a GBP business verification video for a client. Does the client have to be logged into the Google account that owns the unverified listing? We don't give our clients access to our agency account since we have many...

Thanks for all of your feedback. We decided to abide by Google's rules and forfeit the reviews. I suppose forfeiting reviews is the major drawback of creating practitioner GMB listings in addition to the main office GMB listing!

Thanks. Do you have a link for the contact form please Yeep ?

Hi! One practitioner is leaving our client's office. She has a GBP and the main office also has a GBP. Is it possible to close her GBP listing, but merge her 46 reviews into the main office GBP reviews? How would I do that? I appreciate any help you can provide.

Thanks so much everyone!

Hi experts! One of our clients bought 4 office locations that were previously owned by another business. We will have access to all 4 gmb listings from the previous owner. We want to create a new gmb for each of the 4 locations. The 4 business addresses will be the same as the addresses from...

Thanks so much!

Hi. One of our client's GMB listings has reviews on it for a different doctor. Is it possible to transfer those particular reviews to the correct doctor's GMB listing? Thanks!

Amazing. Thank you so much! If we run into any more issues with this, can I reply back in this thread please?

Thank you so much for your guidance! Do you think she'll get her reviews back or is that a lost cause at this point?

So I understand this correctly, she will need to either have signage at her address OR have a SAB GBP listing? Is there any way to get her reviews back? Thanks!

She also had 103 5-star reviews on her GBP listing...hopefully Google will bring them back.

Hi! The restriction policy in that original email sends her to this url: Overview of Google Business Profile policies - Google Business Profile Help The restriction policy in the current screenshot attached sends her to: Prohibited & restricted content - Maps User Contributed Content Policy...

Hi. My client received an email from Google saying that "Your business profile has been disabled" and that her "business is not eligible for a Business Profile." See screenshot please. She appealed it and provided the necessary documentation. She is a photographer so I'm not sure why they...

That would be amazing if you could help! What do you need from me? Thanks so much.