Recent content by Jason Wortham

Yes, we've been seeing it since early last week. Still haven't seen anything official from Google about it and the issue is still persisting quite extensively across Google Maps.

As part of our daily audits across millions of Google Business Profiles, we’ve identified a pattern where certain reviews are no longer visible in the public review list on a listing or on the contributor’s profile, while the overall review count and average star rating remain unchanged. Key...

Ugh, no email confirmation or case number upon reporting definitely makes it feel as though it's gone into a black hole. Glad to hear the reviews came down. Did you receive any email confirmation/notification from Google that they were removed as a result of your reporting through that new tool...

I wonder if the "Hover to react" is setting the stage for a menu of reactions similar to Facebook and LinkedIn where users can have some variety in their reaction; including a "negative" reaction option in lieu of only positive support.