Recent content by JeffClevelandTN

Sounds like you have a very thorough understanding on your industry and the needed qualifications. I do think your best course of action is to provide a single PDF with any documentation that will support your appeal, make sure they are high quality scanned originals. Each piece of documentation...

Sorry for the delay in replying. I think part of the challenge will be that Google has different document requirements in the USA versus Portugal, which I'm not familiar with. Has there been any correspondence from Google where they have specified or recommended the additional documentation that...

Hi @bysky, I think that the support person simply mis-spoke regarding the type of documents, they prefer high quality scans not photos. As you saw from my similar post from around a year ago, the suggestion to combine all your information into a single document (PDF) is what worked for us back...

William, thank you as always for a thorough and thoughtful response. You bring up some very valid points I hadn't thought about, like repeatability, similar to tracking Google Ads placements. However, I have noticed that it is fairly easy if a query returns an AI Overview, you can replicate the...

I was curious, does anybody use a ranking tool that shows whether or not there is a mention of a business in Google's "AI Overview" for a keyword phrase? As an example, with Brightlocal, their Local Ranking report indicates if the monitored business shows up as a Knowledge Panel for the search...

Just recently realized while training a couple new team members about best practices for writing Page Titles and Meta Descriptions, that internally we've not changed or evaluated the proper length (or width) for Meta Descriptions in a very long time. I've forever said, so many times, to make...

That is what I am seeing also. While the instances of non-API driven buttons are very scarce, it appear to be dependent on the vertical/industry.

This is very curious to me too. It has always been my understanding and our explanation to clients, that the only way to get a "book online" button (on the Knowledge Panel) or "Schedule" button on the GBP/Local Pack is through third-party integration which is coordinated directly by Google and...

Hi @luischavez0104 Without the name, address, or phone of the business on the image, it is problematic to troubleshoot. Does the link take you to the exact website of the business (domain.com/page), or does it possibly go to a subdomain (book.domain.com)?

For us, I don't believe it is that easy. If were were using Google Workspace, that would be an option. However, our Google Accounts are tied to non-Google managed email hosting. If we have a team member that leaves our employment, and they have access to several dozen GSC's, we have to delete...

Good point! I could see where in specific cases. like language parameters it would not be ideal. However, I think for the original poster, it does provide what he needs which is a reviews listing for prospective customers/clients.

Hi @fisicx, just curious, can you please provide an article or best practices from Google where they don't recommend this? This short link to a GBP reviews list, is a sub-parameter of "search.google.com" formatted url which is based off of Google's Search Console. It is fully supported by Google...

As mentioned in my earlier reply, you can easily get the link from the GMB Everywhere plug-in. Also, it is very easy to replicate for any GBP as long as you have the place ID, example: https://search.google.com/local/reviews?placeid=ChIJkRoFn_wrXogRgxyBqNVaOHY

We use this tool for a lot of GBP research of our clients and competitors, which will also provide you with a Google Reviews Listing link: https://www.gmbeverywhere.com/ They have a free version that gives you limited views per month, but if all you need is the review display link (or to get an...

@keyserholiday Thanks Jason, good insight about the TOS violation. We've went away from the shared accounts as it was just too hard for multiple people to access the client's GBP with 2FA issues. Again, I was hoping for a more elegant way for user delegation rather than having to add each...