Recent content by jlw

I've been having issues with being unable to verify service area businesses as they are requesting videos but as they don't have a physical location what are they supposed to video. Big problem for female owned businesses in particular who don't want their address shown on their Google profile.

I think doing it one step at a time is probably a good idea to try and avoid a suspension. Taking lots of screenshots of what she has at the moment in case she does get one. Letting her know there is a good chance her account will get suspended and that she may have to start again so that she is...

This was so helpful Joy and I never would have figured this out on my own. Thanks so much. Now I just need to work out my profile won't allow me to update my services and remove the suggested edits. Hopefully, Google will come back with an answer next week. Thanks again

Thanks Joy

I tried to do that and got this error message when I accepted the invitation to manage It says You can't accept invites to manage locations or location groups because your account is part of an organisation or user group. Members of an organisation or user group can only manage locations...

Thanks @JS Girard. Yes on mobile its looking at the profile as a user. Some of the suggested services are already on the list so maybe that's part of the problem. I have been through the chat and have an inprogress ticket now so will see what happens with that. Do you know whether I need to...

These are the suggested services. There are different ones when I actually click in to edit them. If I look at it on mobile the services aren't shown in orange and there is no option to do anything with it.

Thanks so much @JoyHawkins, I was feeling a bit overwhelmed with it all yesterday and then again this morning with the new problems on another account. As my account is already tied to my domain email address I found I couldn't set up an agency account. Does it matter if I set it up from...

@JoyHawkins can you help please or at least give me some hope that this is not going to be an ongoing problem? Another of my clients is now finding she is unable to post photos and her new reviews are not showing up.

Can anyone help with this please. I'm just 6 months in to my business and really worried that I've caused lots of problems for my clients by them being on my account. I was supposed to be optimising a profile today for a new client but have postponed this until I can get the problems sorted out...

I've had 3 clients have suggested services added to their accounts recently (1 locksmith, 1 HVAC, 1 marketing). I assume the marketing one got auto accepted after a while (the client wasn't getting back to me) as they are no longer showing as suggestions but the account is now suspended. Is this...

I'm in the UK 🙂

I think having a more modern type of website would help, fortunately, your site is built using WordPress so there are lots of options available to you. Who looks after your website at the moment (software updates, security and content updates) I offer a standalone service where I optimise...

Have you used GMB everywhere chrome extension. You may be able to find out a little about you competitors profiles from there with a free audit? Do you have any reviews that mention laser cutter? I had an issue with a service area business last week not showing up and the map being a bit messed...