Recent content by JordanJCaron

Thanks Tim. All pages are 404 errors so I have reached out to Google business support!

Is there anyway to recover a deleted listing that no longer shows? I have a client which I was a manager of their GBP listing. The owner was a former disgruntled employee and he never did transfer it over to me as their is some legal stuff happening. I just look at their search results and the...

Yes exactly this process.

An update here. We removed the two listings we wanted to merge from her Google accounts. She had access to them but wasn't verified anymore. After that we suggested user changes in the maps to update the addresses so all three listings were the same and then asked them to merge them and they did!

Thanks Joy. I've done that. The same support person said we cannot merge the businesses because 1 is a service area and another is physical location.

This is might be a question but perhaps more of a discussion. My client was given some odd advice from Google Business Support when she reached out to them regarding merging three listings into 1. The screenshot shows the three listings that are duplicates. She is a verified owner of the first...

I just had my companies GMB listing disabled. I hadn't touched it in 3 weeks since replying to customer review. I use to have a physical location but removed it and added service areas well over a year ago so I thought that was it. But I came to LSF and found that I am not alone. Although, none...

Thanks for the suggestion. I've created my account and am trying to deposit money but the page is blank. Guessing you never had this issue!

Thanks for the responses. I'm going to try and report some of the obvious keyword stuffed business names and see where that goes.

Hey everyone, I can remember a few years back this was brought up but I can't seem to track down the original thread to see if there was an update. I have a mortgage broker client who shares the office with a few other brokers. Her listing shows up in the maps for a couple of search terms but...

As do I. Especially the external search ranking reports. I send my clients email with links to their reports. Before I could link to a report with the date range selected. Now the reports automatically just show the last two date ranges the reports were run. Mentioned this to them and they said...

Tim, Overall these dashboards are pretty good. I've spent the last couple hours working on getting a couple clients with multi locations setup. It would be nice to add multiple search reports for one location as I'm the same and have a few different search reports for one location. Would also...

Yes I did see it but never took the time to fully look into the dashboard and how the client can see that. Thanks for pointing it out Colan!

Thanks for the replies Colan and Eric. I'm not on a performance based retainer. Monthly billings but obviously the client wants to see some outcome from the work we've done. In the past for a few clients I had sent along Analytics stats as well and explained how to look at them. I have goals...

This has been bothering me ever since I started my own company 4 years ago. When it's invoicing time, if I see a clients rankings have dropped in their Bright Local Report, I'll hold off sending them an invoice until the rankings improve. I don't feel right asking for money if the rankings...