Recent content by JoyHawkins

  1. JoyHawkins

    Google Business Profile Category Change Rejected – Need Advice

    Is it a service area business? If so, it takes about 2 weeks after a suspension before it starts ranking again.
  2. JoyHawkins

    GBP Live Video Call Verification

    Did you end up getting through?
  3. JoyHawkins

    GBP business verification video question - have to be logged into account that owns the unverified listing?

    If you're managing listings for a business, you should always make them the owner of the listing (you are the manager). This is the way Google wants it because a business should always have access and control of their listing even if they hire outside companies. If it's set up this way, the...
  4. JoyHawkins

    GBP Products appearing then not appearing

    What categories are you seeing this for? Are you looking at the knowledge panel view, or when they are listed in the local pack?
  5. JoyHawkins

    GBP - office in a suite

    Honestly, you might be better off using your home address and verifying at your home address. I assume you don't see patients at this office if it's locked behind several doors so you likely don't qualify to list the address either way. Coworking spaces are heavily scrutinized so I would not...
  6. JoyHawkins

    Multiple GMB Location - Legal Structure

    I don't usually use a DBA for each location. I just have one that they use for all locations.
  7. JoyHawkins

    Review Not Showing due to "Possible" connection to business

    I believe they have always done this. I assume you have logged into your client's GBP from your location? If that's the case, they would associate your IP address as a manager on that listing, then you can't leave a review for them using your device that is also associated with that IP address.
  8. JoyHawkins

    Question about Photoshopped images on website for GBP verification?

    I haven't heard of this but I will be on the lookout. So they photoshopped the van into the picture basically? I know Google changed something with photos earlier this year that made AI photos not rank and this could be related to that.
  9. JoyHawkins

    Converting recently reverified/moved SAB profile to physical location GBP?

    No probably not. I would try adding the address to the listing in that scenario.
  10. JoyHawkins

    Trying to move our SAB, no help from support

    Post it over in the Google Business Profile community and someone can assist. Probably won't be me but there are dozens of product experts moderating who can help.
  11. JoyHawkins

    Is there a is a method to remove or change my 'located in' status in the GBP portal?

    You can do it by suggesting and edit to the listing on Google maps.
  12. JoyHawkins

    Took over a new client's SEO and their GBP rankings tanked immediately

    I've definitely heard stories like this before. One of the many reasons why I avoid CTR manipulation. Not sure how easy it is to recover from but I would tell the business about it and tell them to focus on getting new reviews.
  13. JoyHawkins

    Is Google Removing the Questions & Answers Feature?

    Whoa. So you think they are discontinuing the feature Dale?
  14. JoyHawkins

    How do you assess the SEO value of a local backlink?

    Are you saying this in theory or have you actually seen sites do this and not get any benefit from it?
  15. JoyHawkins

    How do you assess the SEO value of a local backlink?

    I've done a recent test on this with a big franchise who had us get them local sponsorship links. The results were pretty typical with what we see with link building - the impact to organic results was way stronger than the impact to local pack results. I have not published a video on it.

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