Recent content by JoyHawkins

  1. JoyHawkins

    Converting recently reverified/moved SAB profile to physical location GBP?

    No probably not. I would try adding the address to the listing in that scenario.
  2. JoyHawkins

    Trying to move our SAB, no help from support

    Post it over in the Google Business Profile community and someone can assist. Probably won't be me but there are dozens of product experts moderating who can help.
  3. JoyHawkins

    Is there a is a method to remove or change my 'located in' status in the GBP portal?

    You can do it by suggesting and edit to the listing on Google maps.
  4. JoyHawkins

    Took over a new client's SEO and their GBP rankings tanked immediately

    I've definitely heard stories like this before. One of the many reasons why I avoid CTR manipulation. Not sure how easy it is to recover from but I would tell the business about it and tell them to focus on getting new reviews.
  5. JoyHawkins

    Is Google Removing the Questions & Answers Feature?

    Whoa. So you think they are discontinuing the feature Dale?
  6. JoyHawkins

    How do you assess the SEO value of a local backlink?

    Are you saying this in theory or have you actually seen sites do this and not get any benefit from it?
  7. JoyHawkins

    How do you assess the SEO value of a local backlink?

    I've done a recent test on this with a big franchise who had us get them local sponsorship links. The results were pretty typical with what we see with link building - the impact to organic results was way stronger than the impact to local pack results. I have not published a video on it.
  8. JoyHawkins

    Moving GBP to new address but Google already auto-created a profile there

    They will just tell you to do it yourself, so I wouldn't bother.
  9. JoyHawkins

    Moving GBP to new address but Google already auto-created a profile there

    I would update the existing profile first. They might automatically merge the duplicate listing if they see the information matches.
  10. JoyHawkins

    Google mucking around with profile images in review responses again?

    Interesting. I can't say I've noticed it but I also probably don't look closely enough at small details like that lol.
  11. JoyHawkins

    Review responses not showing publicly on Google

    I haven't heard of it. Have you tried contacting support? They should be able to confirm if it's a known issue.
  12. JoyHawkins

    Google Business Profile Category Change Rejected – Need Advice

    I would suggest reaching out to Google support. That is quite the change. Why on earth would they ever have "bee relocation service" as a category? That is not a moving company lol. Google is blocking the edit because it's so unnatural and those 2 categories aren't related at all. Before you...
  13. JoyHawkins

    Local Falcon Local Keyword Research Tool - Is It Any Good?

    I've never used it but would always suggest using GSC over anything else unless you have keyword data from running ads.
  14. JoyHawkins

    Local Ranking Volatility Tracking Tool Recommendations?

    Oh, don't do Local Falcon then. They don't track organic. We use Places Scout but they are pricey so I would not suggest scanning often. Bright Local is probably your best bet if you want daily scanning for organic.
  15. JoyHawkins

    Local Ranking Volatility Tracking Tool Recommendations?

    Sounds like it could be a filter issue. If they are near another dentist, check to see if they pop into the place when you leave it.

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