Recent content by JoyHawkins

Yeah so it should technically get appealed but I can see how Google thinks it's not allowed. It's not a very common scenario. You should be able to submit a second appeal here.

Do any of the categories overlap whatsoever?

Does the corporate office do face-to-face business with customers at the location? It sounds like it's only used for training employees based on what you described. What is the purpose of the corporate listing? Why do they want a profile for it?

If your redressal form submission is over 3 months old, you can post a thread over at the GBP community and ask for it to be escalated for a second look.

Has anyone tried ChatGPT ads yet for a local business? Curious to see how they performed.

I saw this somewhere else on social media as well. Someone said it must be a bug, but maybe it's not? I agree, if they are doing it this way it is probably to stop rank trackers. @whitespark @KabanaSoft you guys seeing this?

I'm writing an article about what steps you should take when moving to a new state. I would love some examples/stories to include. Has anyone helped a business move to a different state recently? Did the business keep the same profile or create a new one? Did they keep the reviews? Did they get...

This is interesting. Definitely interested to hear if people see it on home services.

@Claudia has some data on this.

If you want to keep a good relationship, your best approach would be to reach out and tell them what is incorrect and ask them to correct it.

Are you seeing the drops have stuck or did they rebound?

I have found the last year of core updates to be pretty dramatic for small businesses, but mostly for organic rankings, not local pack rankings. The early observations I have from the March one so far are mostly positive. 2025 core updates were mostly negative. What industry are you seeing...

Intriguing. I'm definitely interested to see how it looks when you stop.

Yeah, I have only seen it in the USA.

This has been live on mobile since last fall and was previously showing on 7% of queries we track. It jumped to 13% in February and I've seen a few reports like this one that say they're seeing it on desktop as well.