Recent content by JoyHawkins

This is a known issue - definitely not just you. I'm asking around to see if there is a workaround for it.

What industry & country is the business in?

I asked some of the Product Experts and James Cant said if you send an owner invite, it should work. Manager invites are not working. Since it's the business owner you would definitely want them to have owner access.

Just echoing Jason + Tony. You need a new listing.

Yeah so it should technically get appealed but I can see how Google thinks it's not allowed. It's not a very common scenario. You should be able to submit a second appeal here.

Do any of the categories overlap whatsoever?

Does the corporate office do face-to-face business with customers at the location? It sounds like it's only used for training employees based on what you described. What is the purpose of the corporate listing? Why do they want a profile for it?

If your redressal form submission is over 3 months old, you can post a thread over at the GBP community and ask for it to be escalated for a second look.

Has anyone tried ChatGPT ads yet for a local business? Curious to see how they performed.

I saw this somewhere else on social media as well. Someone said it must be a bug, but maybe it's not? I agree, if they are doing it this way it is probably to stop rank trackers. @whitespark @KabanaSoft you guys seeing this?

I'm writing an article about what steps you should take when moving to a new state. I would love some examples/stories to include. Has anyone helped a business move to a different state recently? Did the business keep the same profile or create a new one? Did they keep the reviews? Did they get...

This is interesting. Definitely interested to hear if people see it on home services.

@Claudia has some data on this.

If you want to keep a good relationship, your best approach would be to reach out and tell them what is incorrect and ask them to correct it.

Are you seeing the drops have stuck or did they rebound?