Recent content by JoyHawkins

Google actually just announced they are changing it: https://support.google.com/business/thread/392024106?hl=en

Yes it is still true.

No, that is not true. We definitely are instructing people not to post private information on the forum though - so no Google Drive folders containing tons of personal documents.

yep! He replied this morning and said he fixed it:

Amazing. Thanks Phil. I see he's active on X so I'm gonna message him there.

I've been using this extension for years and it just stopped working. According to their reviews on the Chrome store, lots of people are saying the same thing. Does anyone know who owns it? I was attempting to reach out to them but couldn't actually figure out whose app it is.

We are hiring again! If you know someone who is awesome at paid search, please send them our way US & Canadian applicants only. https://www.sterlingsky.ca/dream-job/ppc-account-manager/

@krystaltaing you ever run into this before?

It's not using the one you set in the Google business profile?

If a business is part of a chain, the logo and name will show like that. You can tell if a business is part of a chain by doing a branded search and seeing if they have a label with their brand like in this example.

It's a technical issue. Google is working on fixing it.

Definitely not just you. Google has admitted this is another issue they are working on resolving.

Yes, you definitely can get it back. I would reach out to Google support if you haven't done so already.

Never a dull moment....:(

Yep, see this happen a lot. Usually it's because the primary owner did something to their Google account that deleted the listing. Did they change anything or migrate anything with their emails? Did they disconnect any tools recently from their Google account?