Content by jrbartlettjr in May, 2026

Hi Jenny: Of course yes. I've had two support tix running for over a month. BrightLocal's most curious reply is: "we prioritize our work on issues with the widest impact" which I infer to mean that my problems don't matter enuf. I did get a follow-up from someone who apologized and said she...

Hi Colan: I have been using BrightLocal for 7 or 8 years. A few issues here or there but they always responded. In the past 3 months, their software has gone haywire. Trackers no longer pull sufficient data. The aggregator updates take months to get right. Anyone else finding this true now? Do...