Recent content by JS Girard

  1. JS Girard

    Fixing a Canadian postal code without suspension: direct edit or suggestion?

    It's not entirely uncommon for a Canadian postal code to be the only part of the address that is incorrect on Google. Usually the first three characters (forward sortation area) are correct, but the last three are not not. Traditionally, we've fixed these with suggestions, with the presumption...
  2. JS Girard

    What i should be doing to optimise my gmb for geo and aeo

    The only LLM (and even then, I believe only in English areas, maybe not all of them either) that currently reads GBP data is ask maps and Gemini/Google AI mode. So There's not really any GEO/AEO that can even be done on a GBP.
  3. JS Girard

    Before and After Results Of Removing The "Located In" Feature On A GMB Profile.

    Good. Now if google could make it so that we don't have to get support's help for this kind of stuff in the first place, that would be great.
  4. JS Girard

    We reduced GBP Hours and organic rankings fell to page 2 or am I speculating

    Oh! That's my bad. I've never heard of a change on a GBP affecting the ranking on the linked page, only ever in the other direction. Organic isn't my specialty, but I'd assume the page is falling under a subtle threshold or another. Location pages (if this is one) can easily fall prey to...
  5. JS Girard

    We reduced GBP Hours and organic rankings fell to page 2 or am I speculating

    I can't recall if it was @whitespark or something from @JoyHawkins, but someone demonstrated that rankings could start falling as much as two hours before closing time (whether that correlates with distance has not been discussed, though).
  6. JS Girard

    Invisible Characters in Business Name

    I've seen bugs related to invisible characters in other parts of the profile (edits that could be neither rejected or accepted), but it's never cropped up in the business name!
  7. JS Girard

    Before and After Results Of Removing The "Located In" Feature On A GMB Profile.

    What's infuriating about "located in" is that there's no owner control on it whatsoever. We've had several clients move away while leaving these in and every time it's a huge hassle to get rid of them afterward because Google systems are completely useless.
  8. JS Girard

    All GBP products stuck in Pending status across multiple client profiles

    it was a known issue (late answer because I was on vacation) https://www.seroundtable.com/google-business-profiles-products-pending-status-bug-41793.html
  9. JS Girard

    Phone Number Change Not Going Through

    Okay, then that specific bug is not the problem. I would start with suggested edits, since those are basically without risk, but it does look like the next step if that doesn't work is going to be Google Support.
  10. JS Girard

    Phone Number Change Not Going Through

    Was the profile validated through phone call/text message? It sounds like the old "locked down phone number" issue I documented here, which could be caused by these validation methods. The smoking gun to confirm this bug usually is that if you make a manual suggested edit, you get an "edit...
  11. JS Girard

    The latest so-called "hack" for SABs: any actual evidence of effect?

    Mika Lepisto posted on LinkedIn a purported way to send in an edit to SAB adresses. he has provided exactly zero actual evidence that these edits are accepter, much less applied. It's worth remembering that there is already a way to make the same suggestion, why has never had any effect. Under...
  12. JS Girard

    Google Removing Booking URLs from Business Profiles

    Pretty much everyone in the thread did. ANd no one has reported any problem with just slapping the URLs right back where they were before Google went crazy.
  13. JS Girard

    Best approach to remove ~70 non-existent GBP locations?

    Honestly, when I was dealing with spam, I went manually reporting each GBPs for all the possible violations, week after week until 99% were gone. My only problem with that approach is that now I'm regularly running into that thing where clicking on the "submit" button does not do anything. I...
  14. JS Girard

    Curious case

    Can you ask Izyrank to search in a specified language? Because otherwise, it's probably design by a monolingual English speaker and searches in English. As someone who works almost exclusively With French language client, I only give minimal trust to any rank tester because I have yet to see a...
  15. JS Girard

    Curious case

    The algorithm wants what the algorithm wants. The problem is no one can tell what it wants. GBP age and review freshness probably a big part of it.

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