Recent content by JS Girard

  1. JS Girard

    New “Messages” option in GBP dashboard : is this new or a bug?

    wow, talk about google's habit of using confusing terminology. I believe I saw posts about that a while ago. IIRC, it's intended as a replacement for the stupid card carousel.
  2. JS Girard

    Suspended GBP Profiles Reinstated In An Unverified State

    No he means that instead of going back to the base status of a verified GBP that can be managed, it goes to "verification required" status. Present in maps, but requiring verification without being actively suspended.
  3. JS Girard

    Losing access randomly to a big chunk of GBPs

    OH. Wow. you mean deleted-deleted? We've run into deletions before (from uninformed account closure and some API disconnects) so we knew those don't generate emails, but I had no idea deleting a folder deletes the GBPs.
  4. JS Girard

    Losing access randomly to a big chunk of GBPs

    Okay, so at first I thought what was happened was the client deleting a folder in their account, but that shouldn't remove already granted access to the GBPs. And indeed, that's not what you meant, right @keyserholiday ? You're actually talking about access management to folders via an agency...
  5. JS Girard

    Losing access randomly to a big chunk of GBPs

    Huh, Interesting. We've never ran into that situation at my agency. so I'll have to pass on the information.
  6. JS Girard

    Is google stopping at one page of local results on desktop?

    Which is incorrect. Didn't Nearmedia study this and found that people are surprisingly more likely to look even beyond results 1-20, especially for YMYL queries? Mind you, it might have been done (I'd need to track down the study to be sure, assuming it's still online) during that time when the...
  7. JS Girard

    Losing access randomly to a big chunk of GBPs

    The thread title seems misleading to me. I think it's not so much the loss of access (about which you are certainly correct) that's confusing them as the lack of any email warning.
  8. JS Girard

    Losing access randomly to a big chunk of GBPs

    I seem to recall emails are not sent to managers, only owner?
  9. JS Girard

    Anyone seeing Google blanket-suspend eXp Realty agents?

    So just to check: no one has reported being suspended specifically for that reason. People are only reporting that Google refuse to validate the profiles?
  10. JS Girard

    Help! Suspensions wrecking our Agency

    That is a bad idea. The age/trust of the agency/user account is a signficant factor, and it blew up in our face when we tried to do something similar (for different reasons). the rate of suspensions and revalidations for newly created GBPs skyrocketed. I can't imagine it helping you in this...
  11. JS Girard

    Is google stopping at one page of local results on desktop?

    I mean, not always (in theory... Like, I actually tried to find an example WITH more than 20 results and literally couldn't!), but i am seeing a MASSIVE uptick of queries where clicking on "more results" never shows more than one page, and these are queries for sizeable cities (Including...
  12. JS Girard

    Anyone seeing Google blanket-suspend eXp Realty agents?

    I was saying that to my coworkers. The agency's business model should really not impact on the Realtors capacity to get verified. They do not, in their interactions with clients, operate that much differently than other realtors, I assume. Funnily, in Quebec, eXp is still forced to operate...
  13. JS Girard

    Anyone seeing Google blanket-suspend eXp Realty agents?

    We have two amongst our clients, and we haven't seen anything, but it's Quebec, so take that with a grain of salt.
  14. JS Girard

    Struggling with "Have AI Check Prices". No calls despite high map pack rank.

    Theory: the calls are not done simultaneously. If the AI runs out of the time it's allotted itself/been allotted to do the calls, it stops there, and lumps call not made with unanswered ones. I've seen similar behavior before, it's not the system, it's the result handling between "no response"...
  15. JS Girard

    Wrong City Tied to Service Area GBP

    I had a similar problem recently (link) and and one could help, I'm afraid.

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