Recent content by JS Girard

UPDATE! Some internal Sleuthing has revealed that the GBP was in fact validated in the wrong town (I had misread the notes and thought there was a sequence of multiple revalidation, but it was just the one). The person who was on the Live Call is from Morocco and even though the homonymy is...

Luckily, this is a vertical where I can test english keywords without invalidating the whole process. Local Falcon doesn't reflect what the Valentin app spot checks (which I mentioned above) gave, nor does it reflect the reality of phone calls from Venise-en-Qu.bec, but it mostly confirm the...

Trust me I would love to be able to just, share links freely, but the basic process at this agency involves direct violations of Google's guidelines (keyword stuffing + use of custom listing pages instead of the client's website), which is why I'm always extremely careful about sharing GBP...

This client literally didn't know what a GBP before the rep called them the first. They have no idea that call tracking is even a thing. While it's technically possible (though I find it incredibly unlikely) that there's organic PPC for the website going on, I have not seen it come up any of...

We are literally the only owner of the GBP at the moment, so I can confidently say no PPC is going on with the GBP. I'm aware google doesn't like, but I'm not responsible for validating GBPs and I don't know why my coworkers keep doing it. Organic PPC might fire off, but unless there's...

Okay, this is easily the most baffling thing I've ever seen. Client is a SaB Client was validated with our help via live call Translation: we know the address was validated in the correct physical location. Client is in the Quebec town of L'Ange-Gardien, in Outaouais Problem: Client has been...

The tiered ranking list video from @whitespark (video link) reflects what I believe is the current understanding of what is worth worrying about for ranking. That being said, you have to consider two different angles: ranking, and actually getting people to call you. just one example: Services...

Facebook and other are for reach and PR. You're speaking mostly to people who are already clients and trying to spread your posts for maximum engagement. Google Posts don,t spread. there's no social aspect. they're basically announcements. If someone is looking somewhere they might see your...

Not if you're gonna write them like you would Facebook posts. The 2023 article by Sterling Sky is a pretty good starting point (though nowadays there are issues with offer posts because you can't expect google to be minimally competent, that's preposterous 😒😓)

Then you should treat it like a normal move. Sadly, some advice that applies to moving a visible address (i.e. start by correcting as many listings as possible and start with a suggestion instead of an edit) is inapplicable to a SAB. All you can really do is treat it as if you were validating a...

It being from a P.O. makes exactly zero difference whatsoever. It's just a normal change of address. Is it a SAB validated at a P.O. box or a visible P.O. address? I assume the plan is for the new address to be visible?

That would have been fine, yes. Suggestions to close the old listing can work too. I know people often mention Closed GBPs being prominently visible, but I've found that Google has gotten pretty damn good at hiding them. Like, there was one listing that I was actively trying to view and despite...

I was going to say: the firefox in-built screen capture is a godsend. I love that it innately lock onto on-screen elements That being said, lazy loading is a the bane of my life no matter whether I'm using GoFullPage or the Firefox in-built function! I thank the gods alive dead and merely...

When they sunset GBP chat, we got, what, four months warning, wasn't it?

Tyler Gargula analysis, reported by Barry, seems to indicate that a not insignificant amount of "results" were entirely generated by rank checking tools. I think it's appropriate for such results to not be part of the stats. In fact, I had noted to my coworkers in sales (who have limited...