Recent content by JS Girard

  1. J

    Help after address change

    That's the SAB move bug. Moved GBPs will not rank at the new address unless that address is visible on the profile. Google has shown no interest whatsoever in fixing this longstanding problem.
  2. J

    Google Business Profile Verification Stuck In Processing

    The answer to both of those questions are literally in Stefan 's post. Maybe read it again more slowly?
  3. J

    Hours for Service Area Business- with clients that mainly search after hours?

    Basically what Keyser said. As long as you have a way to handle out-of-hours calls (we've had clients complain about it because the number was literally their personal cell phone...), Google basically doesn't enforce anything related to hours.
  4. J

    What's the magic words? Service area edits is rejected systematically and can't get through support to a person

    It was worse than that, I actually had a product expert answer... and then nothing else happened after that.
  5. J

    What's the magic words? Service area edits is rejected systematically and can't get through support to a person

    It went on for two months and now it's been locked with no actual answer at any point Like, not even a "this is getting escalated" just silently shut down the thread. *sigh* Gogole is a functional business, y'all.
  6. J

    Phone verified GBPs getting suspended

    At my agency, we've been working for... oh two years (since Google switched to Video as default) with the default assumption that a phone verification will lead to a revalidation. It's basically not successful enough on the first go for us to proceed otherwise. So no, this is absolutely not...
  7. J

    New profile setup stalls at phone/website step

    Already reported https://www.seroundtable.com/google-business-profile-setup-stuck-39129.html https://support.google.com/business/thread/333488058/
  8. J

    My own reviews being hidden

    Half the time, an edit, however minor to a hidden review will cause it to pop back in. Mind you it means it will then be the most recent one... This trick is popular with some spammers.
  9. J

    Multi-location massage therapist within named businesses.

    It should work just fine. We've done it for clients before. Just be aware of the filter issue if she's opening in a place that has an established massage therapy practice already.
  10. J

    How Do I Change Main Email Associated with GBP Organization?

    Does this work to migrate away from a gmail account/email? following a stupid incident a while ago (no one knows how it even happened because the person that caused it wasn't even from our department) our main account got assigned to a gmail address and the higher ups dealing with it never...
  11. J

    Products vs Services for Lawyers

    The one question the remains untested is whether it makes a difference ranking-wise under which category a custom service was added. Also a small tempering is that when a custom service has been associated by google with a vertical (not all of them are, especially in languages other than...
  12. J

    Review Schema in SERPS - UPDATE or BUG?

    Checking and yeah, Google been talking about/actually not showing star ratings for some schema types since at least 2023.
  13. J

    Review Schema in SERPS - UPDATE or BUG?

    Didn't google actually announce some time ago that it was dropping the feature in results altogether for that reason?
  14. J

    Where to Get the Link to Google Business Reviews Without Linking Blank Review

    THey mean that in the same way that facebook doesn't want you to navigate away from Facebook.
  15. J

    Where to Get the Link to Google Business Reviews Without Linking Blank Review

    That's an interesting trick, but not a universal one either. It turns out what this link actually does (as far as I can tell??) is perform a search for "MacPC Market, 3336 Keith St NW, Cleveland, TN 37312, États-Unis". If that search fails to display the GBP knowledge Panel, no reviews will be...

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