Content by Kaycie Smith in May, 2026

If I optimize the newer listing -what would be the steps to remove the duplicate listing? Is it worth trying to have google merge them? I would like to add that the GBP marked as a duplicate is the listing that is showing up on Google (and the original listing with the reviews). I also don't...

Is there an opportunity to merge the two listings? Or follow your advice to you gave to Jessica above since it seems to be the same situation? Thank you for the feedback!

Hi @keyserholiday thank you so much for taking the time to answer! I am confused a bit by your reply. The duplicate is the original listing that we want to keep. When the new listing was created in error today- Google automatically set the old profile to duplicate.

Hi @keyserholiday and @Jessica C A similar issue just happened for me and just came across this thread. @keyserholiday I have access to the original GBP with reviews. Today, the client tried to access the listing and accidentally created a new one- which I do not have access too. I don't...

Client was trying to access their google business profile and actually created a new one. The old one is now marked duplicate. Its been a while since I have had to fix this. What are the recommended steps. I only have access to the original profile that is now marked duplicate in my dashboard...