Recent content by kchambers

Appreciate everyone's input here! @ChrisMcElroySEO if you're referring to the reason as to why the profile was suspended, it was due to this - Content that violates our policies on deceptive content and behavior isn't allowed. Deceptive content intentionally misleads or deceives others. The...

Hi there! I tried searching the forum but didn't see an answer to this question anywhere. My client has had issues with verifying their new GBP listing and got the GBP suspended when they tried to submit some weird compilation image/video of the location. I think Google though it was manipulated...

Profile was originally created in the English language. Do you think Google would ever accidentally change the English business name with the Spanish variation instead of adding that Spanish variation in addition to the main English business name? I guess I should have more faith in their...

Yes there is an English name set, I removed it from the image for client confidentially purposes :) And correct there is currently no Spanish name set. Interesting on the business name with multiple capital letters, that's not the case with my client however.

I'm currently trying to add the Spanish version of my client's business name on their GBP's but Google is not accepting my edits. I took the following steps (see below). Is there a different way to do this that I should try? Once before I did try changing the language settings for my browser and...

Interesting, this is super helpful!! How did you go about submit a support case? Did you do on the GBP Forum? The reason I ask as I tried reaching out to support via this URL - Sign in - Google Accounts - but got met with a response that they couldn't understand the issue well enough to help me...

Gotcha, thank you Colan! Yeah I'll try support first and then the GBP Forum. Hopefully this can get amended.

I have a client whose previously verified GBP went into needing re-verification. You can still find the GBP in search, reviews are still there, but all the photos have been removed. It appears that the re-verification was triggered after making updates to the business name and service areas...