Recent content by KristiSimone

Hi. I wanted to get a consensus of how agencies "optimizing" their clients' locations once they are inside your Third Party Partner Account. Here is what is happening for us: If the profile is unclaimed, we add it to our profile and verify it. But we are not able to optimize it because key...

Brian, I posted the same question this morning as I did not see yours! We received that email for a few of our medical/dental clients, as well yesterday. We also shared the link to register a device with a few of our other clients. Not seeing anything in the back-end of GBP yet for the clients...

Hi, all. We received this request yesterday from GBP to register a dental client's AED. Just wondering if anyone else has received this and what Google plans to do with the information? We cannot see anything in the client's GBP dashboard yet, but we have already sent the link to a few clients...

Thanks, Elizabeth!

Hi, Jeff. Yes, I was thinking of general voice search, but we keep getting emails for "voice search directory listing services," which I think are scams. Thank you.

And, if both the individual practitioner profile and the practice profile are optimized well, they may take up 2 spaces on the map pac and knock a competitor off. So, individual practitioner profiles can be great.

What are your opinions about voice search directories? Is this something worth doing for clients as part of the local SEO process? I'm interested in getting opinions and feedback. I searched forum topics and could not find any posts about this topic. Thank you! Kristi

This happend to one of our clients' GBP. They have 7 locations and did not own any of their GBPs but they were claimed and verified all through former employees of the business. We were able to gain access and ownership of all 7 locations inside the client's GBP. A month later, two locations...

I think we figured out the problem that seems to be universal rather than location-specific. I would love guidance on how to report this issue to Google. Should we go through our regular support channels inside our GBP, or is there a better way to report it? Google recently changed how the...

It worked! Thanks so much!

Hi, everyone. We are running into an issue where we are unable to accept an invitation to manage a client's GBP. A black box pops up at the bottom of the invite screen that reads, "You can't accept invites to manage locations or location groups because your account is part of an organization...

Thanks, Elizabeth. We see that as well. I think you're right that we still can't do much about it. We have confirmed that Medicaid is not checked in the "insurance offered" section of GBP. Thanks!

They are merging locations, as well, so there will be one location. Thank you for your comment. I think we are going to try to merge the two GBP's.

Thank you!

We have several dental clients, and we are seeing a significant increase in patient calls across the board asking if these dentists take Medicaid. We weren't seeing this many calls previously, but have noticed the increase during the month of April. Is anyone else seeing this issue? And, are...