Recent content by Lloyd Silver

Thanks Darren. That's a very helpful slidedeck. And another great use - showing clients the extent of the work involved and why it's both a valuable and not inexpensive process. Interesting that you didn't even include the Whitespark Local Citation Finder tool in this process. Was that trying...

We have pretty much all of the tools out there for citations - Local Citation Finder, Moz Local, Yext, Brightlocal, etc. The person in our office doing citation audits is getting a bit overwhelmed by the volume of information. Does anybody have a good process for utilizing these tools for a...

I'm looking forward to the change. Our biggest issue with Business View was the inconsistent application of unpublished policies that often resulted in Views going through numerous edits and us being told different things by different people at Google. It seems like this will make it easier to...

I'm liking the changes so far. Definitely a nicer look and easier to navigate.

Same here regarding Yelp. Given they just put themselves up for sale it's obvious they are making a huge revenue push. And that means harassing businesses. Not sure if there's any way around it though. Whether you create the listing via Yext or directly on Yelp, they will hound you.

Good to hear. It's been a struggle to connect with them but I'm hoping to get started this week with at least a test or two. As for comparing them to Yahoo's service (which is white labeled Yext), it's definitely apples and oranges. Synup is doing straight citations, which are helpful...

I had a great conversation with their CEO Ash and was all set to sign up. But then he went AWOL on me. I've sent a few emails and a voicemail but no response in almost two weeks. Sad as I think they have a pretty good platform.

These guys came up on my radar today. I use, and am happy with, Yext. But always looking for other options since depending upon the needs of the client some tools might be better than others. Any other experiences to share. Thanks.

Thanks for the share, Linda. The original post inspired me to create our own creative (as possible) Business View. We finally got the shoot done last week and now just fingers crossed we get through Google quality control (they can be incredibly difficult at times). It would be a major pain for...

Going to bump this as I just got a call from someone regarding ranking within Yelp, which really isn't a specific service that I offer. Any additional insight into the Yelp algo?

How about issues when a cell phone has been added as an additional phone number in a GMB listing? Or I guess any additional number listed there.

FYI I looked into Swydo and they said they did nothing specific to local. Hoping to be able to pull in some kind of local metrics. ---------- Post Merged at 08:32 PM ---------- Previous Post was at 08:30 PM ---------- So . . . is there a took out there that can do this? I know, not exactly...

I would not. Personally, I only report obviously spammy listings. "Honest" mistakes (and in this case the person might have exactly followed Google's guidelines in the past and just hasn't updated it) I let slide. Again, just a personal choice. If I think it's the business owner with minor...

One of the examples specifically allows for the display of educational or professional certifications. So a lawyer could use JD. A doctor could use Dr. Or MD, dds, etc. But attorney John doe would be outside the guidelines unless his corporation was named such.

Another small change: NEW GUIDELINES a business must make in-person contact with customers during its stated hours. OLD GUIDELINE Only businesses that make in-person contact with customers qualify for a local page on Google My Business ____ So added clarification regarding stated hours...