Recent content by Lluc

  1. Lluc

    Unusual Layout From Local Search Results

    Also, I'm seeing "Independence Day might affect these hours" message in the local pack. I don't think I've seen this before.
  2. Lluc

    Unusual Layout From Local Search Results

    For sure it is not new in Europe, the "Places" filter is replacing the Google Maps link (Self-preferencing in DMA terms). Not sure if this is a test or bug... In Joey's screenshot you can see that there is a Maps filter as well as a Places filter.
  3. Lluc

    Unusual Layout From Local Search Results

    Hi Joey, It looks like the SERP layout and filters for Europe introduced as a result of DMA.
  4. Lluc

    Drop in Google Maps Visibility for a Hotel-Restaurant — Would Changing Categories Help?

    Like Jason suggested, if the restaurant is open to the public and not only caters to guests of the hotel, you should aim to have a GBP profile for each business. Does the restaurant have a different name to the hotel?
  5. Lluc

    Is this a new layout?

    Google testing adding Google Ads before the "new" KP/GBP layout.
  6. Lluc

    Is this a new layout?

    Google has been testing the top layout for some time, an example for hotels: Funny enough, for the business you shared I get this:
  7. Lluc

    Missing GBP's Section

    Yes, we have the same issue.
  8. Lluc

    Urgent: Fake Reviews Scam Affecting Vincci Hotels

    Hello Nafiz, The large majority of the reported reviews, once Support responded, was relatively fast. However, a small fraction of the fake reviews reported remains visible and its really hard work to get them to delete it completely. Not to mention that since Easter, two new hotels have...
  9. Lluc

    Urgent: Fake Reviews Scam Affecting Vincci Hotels

    Hi Nafiz, indeed, another client reported yesterday the same situation for a hotel in Morocco. Reviews are mostly in Arabic. We have contacted Google Support and created a ticket for each hotel affected by this. As an example, one hotel had 250 5 star fake reviews come in on the same day. They...
  10. Lluc

    Knowledge Graph Not Showing FAQs or Q/A Section.

    Yes, same here. We noticed it last Friday. Q&A's not showing on Desktop Search, Mobile Chrome, Search App, It is still appearing in Google Maps/Mobile: Q&A's are also still available from the NMX dashboard. Possibly making room for what Mike Blumenthal shared a couple of months...
  11. Lluc

    Urgent: Fake Reviews Scam Affecting Vincci Hotels

    Hi, One of our clients, Vincci Hotels, is experiencing a fraudulent review scheme similar to an issue we reported last year for another client. Situation Overview: Scammers, impersonating the hotel’s marketing agency, are contacting random users via a Telegram channel (none of whom have stayed...
  12. Lluc

    New name and review display when search for a business name

    Hi Jason, like Joy I've been seeing it for at least 10 days. But i looks like its missing the grid boxes from the GBP profile.
  13. Lluc

    What do you think instant verification through search console requires?

    Hi @Marcin Karwowski No, they are not part of the name of the Group Location. We can edit the name of the Group Location and the green tick mark is not part of it. There are only 4 clients of ours, or better said group locations, that have that green tick mark in front of the Group Location...
  14. Lluc

    What do you think instant verification through search console requires?

    Hi, I hope this is not offtopic. I've always assumed that the "green tick mark" in front of the Group Location selector in the Agency Accounts means that the account is verified. For those clients that have the "green tick mark", I'm almost 100% sure that verification is instant. Is this...

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