Recent content by Lluc

  1. Lluc

    Knowledge Graph Not Showing FAQs or Q/A Section.

    Yes, same here. We noticed it last Friday. Q&A's not showing on Desktop Search, Mobile Chrome, Search App, It is still appearing in Google Maps/Mobile: Q&A's are also still available from the NMX dashboard. Possibly making room for what Mike Blumenthal shared a couple of months...
  2. Lluc

    Urgent: Fake Reviews Scam Affecting Vincci Hotels

    Hi, One of our clients, Vincci Hotels, is experiencing a fraudulent review scheme similar to an issue we reported last year for another client. Situation Overview: Scammers, impersonating the hotel’s marketing agency, are contacting random users via a Telegram channel (none of whom have stayed...
  3. Lluc

    New name and review display when search for a business name

    Hi Jason, like Joy I've been seeing it for at least 10 days. But i looks like its missing the grid boxes from the GBP profile.
  4. Lluc

    What do you think instant verification through search console requires?

    Hi @Marcin Karwowski No, they are not part of the name of the Group Location. We can edit the name of the Group Location and the green tick mark is not part of it. There are only 4 clients of ours, or better said group locations, that have that green tick mark in front of the Group Location...
  5. Lluc

    What do you think instant verification through search console requires?

    Hi, I hope this is not offtopic. I've always assumed that the "green tick mark" in front of the Group Location selector in the Agency Accounts means that the account is verified. For those clients that have the "green tick mark", I'm almost 100% sure that verification is instant. Is this...
  6. Lluc

    GBP Agency/Organization account deprecated?

    Hi @JeffClevelandTN , Not much from my side, I followed up a few times with Google Support and they kept saying that Agency accounts are not supported. As far as I know, there have been no announcements from Google.
  7. Lluc

    Products removed and Maps not clickable

    Understood. They are showing also in the local pack. However, they have no image and when I click on the product it leads me to this page that says the product can not be found.
  8. Lluc

    Products removed and Maps not clickable

    Strange, I'm hearing from more people across Europe that they see the new layout. Also, I'm now seeing it in Incognito...
  9. Lluc

    Products removed and Maps not clickable

    Bongu Nikki, From what I've seen for the last year I think this is what we will see in March. With regards to the travel industry, there have been some complaints from OTA's that the changes are not enough.... so, difficult to say really. With regard to reporting bugs, I have not done so...
  10. Lluc

    Products removed and Maps not clickable

    Hi Niki and JS, I believe that what you are seeing are Google tests in order to comply with the European Digital Markets Act (DMA) that comes into place on the 6th of March. Barry Schwartz has published several articles on this, the most recent I think is this one. However, there are already...
  11. Lluc

    GBP Agency/Organization account deprecated?

    Hi Colan, Thank you very much!
  12. Lluc

    GBP Agency/Organization account deprecated?

    Hi Marcin, Yes, we are still not able to create an agency account. Also, GBP Support keeps replying that the Agency accounts have been deprecated and cannot help us.
  13. Lluc

    GBP Agency/Organization account deprecated?

    Hi @Colan Nielsen, Did you hear back from Google about this issue? Thank you!
  14. Lluc

    GBP Agency/Organization account deprecated?

    Hi Collin, Have you heard from Google about the Agency accounts? Ben Fisher is also reporting this other issue with Agency accounts:

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