Recent content by Louis Nava

  1. Louis Nava

    GMB without physical address

    I would like to see the proof of this. Thanks
  2. Louis Nava

    Performing Client Audits. Dentist Phone Number Not Showing up in Google Maps

    From my experience, searching Google Maps by phone will not work for newer GMB listings. It takes time for the search by phone to start working and may also be determined by how much data Google has gathered on that particular business.
  3. Louis Nava

    Aggregators - are they important?

    So happy you replied to this thread Myles. I particularly like #3 on your list. Specifically "aggregators + manual submissions to most valuable sites" and "doing lots of citations isn't necessary" I can't speak for your Citation Guide because I haven't read it...but.... These methods are...
  4. Louis Nava

    Possible Bug: April 1 Impacting Reviews & Listings on Google Maps

    I guess this was on a roll out situation because I saw the disappearing act within the past hour. Nice to hear there's actually a real time fix on this. As soon as I poked the page, everything for that particular business went back to normal. I just feel bad for the businesses that are still...
  5. Louis Nava

    New - Google My Business Trusted Verifier Program

    Yeah it seems like Google has thought this through a bit. It's a very in person/show documentation/at the business location kind of verification. So I'm unsure how larger marketing companies could use it for nation wide clientel. I guess they can always find and work with a trusted verifier in...
  6. Louis Nava

    New - Google My Business Trusted Verifier Program

    I don't know the answer to this (yet) but... I see this as an opportunity to help business owners and a way to start creating business relationships rather than always trying to get business owners to pay for something. Especially if they can ultimately do it themselves at no cost. If there's...
  7. Louis Nava

    New - Google My Business Trusted Verifier Program

    Quick update: I've been approved to go through training. This is something that is much needed because as you all know it can take more than a day to get someone verified. There always a large possibility that we have to do a lot of personalization during the GYBO workshops and different...
  8. Louis Nava

    New - Google My Business Trusted Verifier Program

    I got a form via my participation in the GYBO program. Just filled out the interest form. It said I'll be notified in a couple of days. It seems like there's a training program attached to it. Maybe a certification of some sort?
  9. Louis Nava

    Google testing a new way of reporting business feedback?

    I could be wrong but today I was giving feedback on an Answer Box and noticed a little difference in suggesting an edit. Kind of confusing at first because there's no indication as to what you can edit after you click on feedback. The answer box just turns grey and allows you to click on it to...
  10. Louis Nava

    What Triggers the Local Search Filter in Google?

    I have an example of a keyword that brings up local and all sort of other stuff... Tidal Here in San Diego it's a Restaurant and a Real Estate Agency but it also shows a bunch of different things in organic. Another one is TASTE OF THAI this one brings up 3 different places with those...
  11. Louis Nava

    Update: Close & Open Listings Within GMB

    I usually get this question along with others during a quick survey upon visiting the location. Sometimes ther's only one questions other times there's 10.
  12. Louis Nava

    Finally: Official Google Statement on ALL the Google Local Changes after G+ Update

    It makes sense that Google would make moves to simplify G+, maps, and My Business. Especially if the business model is to keep people on Google Search and allow them to find more without having to click so much. It was getting pretty crazy when it came to all the different ways one could access...
  13. Louis Nava

    Local Non-Verified Dupe Ranking #1

    I'm looking for an explanation and plan of action to a particular situation in which Google My Business could not advise me on. I am working with a client who has duplicate pages. Page A - Verified, All business info is correct (Business name is spelled out), 2 reviews, photos, missing virtual...
  14. Louis Nava

    Heads Up - Google Either Moving OR Removing Search Location Setting

    I'm seeing Search Tools while logged out / incognito No Search Tools while logged in. Just thinking out loud based on an experience last month. This makes sense especially if you have your Google account linked to a mobile device. Mobile devices are broadcasting some sort of location based on...
  15. Louis Nava

    Are you CLOSED NOW on Google? Business Hours as a Conversion Rate Factor

    Not to get totally off subject of hours but... I found it interesting that Linda would say "Google would normally classify carpet cleaners as service area and would think address should be hidden anyway." Only because I stumbled upon the notion earlier this year that Google may pre-classify...

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