Recent content by luischavez0104

Hi, has anyone heard of Thrive? They've been spinning up a ton of competitor listings with spam in their names. Has anyone else heard of/ran into this?

Ok thank you!

Hi, have you tried the redressal form? Sometimes that gets you farther than just reporting. Also you can report the same listing from different gmails which helps too https://support.google.com/business/contact/business_redressal_form

Ok thanks for the insight! If there was a suspension or reverification one day there may be bigger issues down the road. You would think if google suspends a residential address they would know what the address is to match with any documentation. I think the best course of action would be to...

yes they are

Hey, so with this logic what stops a company from renting out and verifying a commercial space downtown and then hiding the address to move to a residential location?

Hi, our client wants to move the address from a commercial building that has signage, office space, etc and their address showing to their personal home. Not sure if I should just hide the address or update the address and then remove it. Or create a new listing then mark the existing listing as...

Hi, it looks like on desktop Google is not showing the social profiles we added. They are showing some but are also showing twitter even though we never added Twitter. On mobile all of the profiles are showing plus the ones that we didn't add and google is still showing. I tried going to support...

Upon further investigation it looks like our client has their residential address showing on maps. I'm assuming that is definitely the issue here. Thank you!

Just had this happen to us. A remodeler added window installation so we added window installation service as a secondary category and the listing became unverified. Google is asking for video verification.

I've tried searching with our profile that has access to the listing and still am not seeing what the client sees

Hi, our client is not seeing their GBP on a branded search. I did the same search and was fine and did the search using geo locator to their address and was also fine for me. It looks like their search had a weird location tool on it which I am not sure what it is. Any insight would be...

Ok thank you both! We have a client with one SAB and one Hybrid and are adding a 3rd location but they want the map to show the pins all in one map like the company in my example. I guess we can try to update the SAB to hybrid since theyre in a commercial space and see if that does anything...

Thank you! Do you happen to know what causes that type of query? Do you have to have multiple GBPs in close proximity with all of their addresses showing?

Hey, a client sent is a screenshot of what they would like their GBPs to show up as. I'm trying to replicate the view and am not getting the same search results. They're in MN. Can someone please explain what type of search would show this? I tried geo locating and a variety of search terms...