Recent content by luischavez0104

Hi, Unfortunately I submitted the second appeal on friday and was denied already on saturday. Hello, Thank you for contacting the Google Business Profile team. We checked your account and it appears like your Business Profile isn’t eligible to display on Google because it violates the GBP...

I think they might have prior to the suspension in terms of secondary categories but I made sure to only have corporate office for the appeals and moving forward.

Hi, thank you for the quick response! They have a showroom as well where people could come in and see the products they offer but is mostly used by their network to get hands on experience installing product.

Hi, so we have two separate businesses. This suspended GBP has two businesses at the same address. . One is the corporate office (HQ) for the franchise and we have another listing that is the actual local roofer. This suspended listing google business is labeled corporate office. We have...

Hi, google ended up marking the new listing as a duplicate and keeping the old location so we're in the same exact spot as we were before trying any of this. I asked them to move the GBP they said no they can't because it has no address then I said if you merge can you keep the new GBP and they...

Thank you! That really sucks because I'm not getting much better options over there.

Hi, I saw the sterling sky article on how to move SAB businesses but when I try to submit a ticket I get redirected to the verification page and it says my listing is verified and I can't submit an actual support ticket. It's an endless loop. I already have a new SAB GBP set up just have to move...

That's good to know thank you!

@keyserholiday @Conor Treacy Thank you for your input! It appears you two have very different opinions on how I should proceed. I'll see how much risk our client is willing to take and probably land in the middle area between both of your suggestions. Thanks!

Hi @Stefan Somborac really late to the party here but I had the same question in my thread and had different opinions. One person said google doesnt really care about thinks like signage being different than your DBA and another said that everything must be updates per guidelines...

Hi, We are looking to update the name of our GBP to include our primary service. I saw on https://www.sterlingsky.ca/google-business-name-ranking/ it says "Legally rebranding or filing a DBA to include keywords is the only way to use this tactic without violating Google’s guidelines." Is it...

Hi, anyone noticing GBPs stuck on processing? A GBP I got set up recently still says processing after a week but it's gotten reviews and shows on search already. Anyone else running into this lately and can I start optimizing it without risk?

Hi Grace, thanks for your response! We have other suspensions in our account but they're all in good standing. We have 3 users and checked all 3 of the emails. However, after the first appeal was denied we were told that it's now a quality guideline violation.

Hi, thank you for the insight but I'm not seeing that. It must have changed.

How do we do that? We went here and looked at the security tab and everything looked fine https://myaccount.google.com/. Also those accounts are on other listings and are fine