Recent content by luischavez0104

Hi, google ended up marking the new listing as a duplicate and keeping the old location so we're in the same exact spot as we were before trying any of this. I asked them to move the GBP they said no they can't because it has no address then I said if you merge can you keep the new GBP and they...

Thank you! That really sucks because I'm not getting much better options over there.

Hi, I saw the sterling sky article on how to move SAB businesses but when I try to submit a ticket I get redirected to the verification page and it says my listing is verified and I can't submit an actual support ticket. It's an endless loop. I already have a new SAB GBP set up just have to move...

That's good to know thank you!

@keyserholiday @Conor Treacy Thank you for your input! It appears you two have very different opinions on how I should proceed. I'll see how much risk our client is willing to take and probably land in the middle area between both of your suggestions. Thanks!

Hi @Stefan Somborac really late to the party here but I had the same question in my thread and had different opinions. One person said google doesnt really care about thinks like signage being different than your DBA and another said that everything must be updates per guidelines...

Hi, We are looking to update the name of our GBP to include our primary service. I saw on https://www.sterlingsky.ca/google-business-name-ranking/ it says "Legally rebranding or filing a DBA to include keywords is the only way to use this tactic without violating Google’s guidelines." Is it...

Hi, anyone noticing GBPs stuck on processing? A GBP I got set up recently still says processing after a week but it's gotten reviews and shows on search already. Anyone else running into this lately and can I start optimizing it without risk?

Hi Grace, thanks for your response! We have other suspensions in our account but they're all in good standing. We have 3 users and checked all 3 of the emails. However, after the first appeal was denied we were told that it's now a quality guideline violation.

Hi, thank you for the insight but I'm not seeing that. It must have changed.

How do we do that? We went here and looked at the security tab and everything looked fine https://myaccount.google.com/. Also those accounts are on other listings and are fine

Hi, we were told one of our listings was suspended for a policy violation (new profile). I tried an appeal with business registration, license, utility and lease and it was denied. In the response for the appeal google said "A Google Account associated with this Business Profile is not in good...

So we got the email that our access got changed to owner but the access in the dashboard is not changing so we can't do anything. There must be a bug or something

I'm still waiting for them to change our user access from manager to owner try it. Once I'm able to try it I I'll report back .

Hi, I'm actually going through the same issue with one of our clients as well. We made sure that there were no restrictions on the account. Next step we are taking is literally just removing and adding the user back to see if that fixed anything. If that doesn't work, might have to go to google...