The business is Ray & Poynor and its a real estate agency in Birmingham AL. Here is a link to the GBP if I navigate to it via Google Business Profile Manager - Ray & Poynor - Google Search.
I also tried to see if it would appear if I used a different gmail account and went to the Google...
This could potentially be an issue. Their GBP is linked to their individual location page but they are a large national gym that has a location page for each branch.
Regarding the performance graph in google search console, their gbp is linked to their location page for a multi-location client so we only can see the results for their whole website in search console right now.
My clients GBP's local ranking are not doing well at all. They are ranking below 20 for anything other than their business name. I have attached screenshots of some stats I pulled from GBP and Brightlocal. You can tell the GBP is down compared to Feb - June of last year. The BL screenshots show...
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