I have gotten some clarity - The listing section at issue is actually part of Local Services. Although my client does not buy ads, this section lists local businesses that have GBM profiles under the paid ads. Because it is run by the ad serving program, what I am seeing are the call tracking...
Thanks @Colan Nielsen ,
We only have one phone # listed on our GMB.
The other examples like electrician were random searches. I will do some more today. MY initial discovery is that it is affecting service businesses and not B&M stores. I.e. the department store. showed the correct numbers but...
My client, a local plumber, noticed on 7/19/20 that the Ph. # displayed in his GMB listing is not his #. The correct Ph. # displays when using a computer. He claims that it has always displayed correctly on his phone before.
When I looked at his GMB account, I say that Google Assistant calls we...
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