Recent content by mktgabor

Hey Darren ( @whitespark ), I was able to get Yelp to remove some inappropriate photos that a user posted on a listing. Thanks for the tip of making suggestions to Yelp. Dad joke alert: you gave me just the... spark... I needed. badum tsss lol.

This is anecdotal, but I recently conducted an AEO/GEO analysis for the company I work for and one of the key drivers of visibility was quality and volume of reviews. It seems like as more search transitions to ChatGPT, Gemini, etc. this will be increasingly important for businesses to...

I'm curious to know what the successful approach to suggesting edits to Yelp is. I had a user upload some photos of their arm with some injury that looks rather bad. I've asked Yelp to remove from our business account tied to the listing and then also from my personal Yelp account that isn't...

Thank you for this, @JoyHawkins. This is EXACTLY the case I've been making to higher ups -- if we already have a strong presence in one location for that specialty, we shouldn't create secondary listings. It's impossible for us to get the practice management to procure reviews for more listings...

Hello! We have a newly-hired doctor who will be working at two locations for the medical group unit of our health system. I rolled the dice once by creating a new listing for her at one of the practice locations (we have several doctors with the same/similar address -- 3 suite numbers -- and...

Can anyone confirm if Yelp charges all digital listings platforms like Birdeye, Rio, etc. $8/mo/listing for like an API or similar connected solution? We're being told that this would be a cost that the platform would have to pass through to us if we wanted to have an integration with Yelp. On...

Currently dealing with something similar. Review clearly names an unrelated business. Thank you very much for so clearly outlining this process in this post. Any idea on this, @Stefan Somborac -- I flagged the review as "Off topic" and got an error message saying that it was not submitted...

We're nearly signed up with another listings management platform as Yext was too rich for our blood lol. I've asked if they could mimic what Yext does, which appears to allow you to have a pin for your physical location and a drop-off POI pin. I'm not holding my breath. I might be able to get a...

Hello, I am trying to update the points of interest (POIs) on Uber/Lyft -- basically, the pick-up/drop-off pins. I'm doing this for a hospital campus that has about a dozen buildings/hospitals/centers and about 9 unique pins that I'd like to see become reality. Lyft has been responsive and they...

The challenge that I'm having with maintaining that strategy is the constant reverifications triggered from Google. The physicians are being moved around quite a bit and many of them work at multiple locations. Some are in buildings with no cell reception and no WIFI, so completing the video...

Just conducted an AEO/GEO analysis with Goodie AI of my company's website and it got me thinking about our listings strategy and how focusing our efforts on fewer listings that we fully optimize and drive review volume to seems like it would be a better approach. I'll be on the lookout for any...

Thank you, @Stefan Somborac for all of your assistance. There are solid reasons behind why various parts of my company are deciding to change phone numbers, practice names, etc. We just run into the Great Wall of Google and have to find ways of getting through. Because we have been adding and...

Thank you, @David Weller. Our main account is bulk verified. We created a second account a few years ago when we hit 100 listings because we stopped getting review notification emails. Would you know what the current process for getting an account bulk verified would be? Respectfully, Gabor

Thank you, @Stefan Somborac. Very helpful response. It's a moot point if Google somehow knows that a phone number is a CallRail number and by default they won't call it with the verification code. But, what I was aiming to determine is does changing the phone number on a listing typically give...

Ok, so then it doesn't appear that utilizing CallRail numbers for the added benefit of forwarding Google verification calls is worth the effort. Thank you for confirming that.