Recent content by narinz

They moved. Google requested a video verification instead of uploading document-based evidence. The account is still pending for the video verification, so I think at the moment I shouldn't appeal. Would showing the utility bills or other documents that state the name of the doctor on the video...

It doesn't have the address on the wall - but we could show the street signs. Although the issue is that the clinic signage doesn't have the doctor's name, and per Google's request, the name of the GBP should match the signage.

Hello! I’m working on verifying a doctor’s GBP after updating the address. The new location is a clinic they own, but only the clinic name is shown on the signage, so the video verification was rejected. I couldn’t find clear guidelines on what exactly needs to be shown in this case. Has anyone...

Hello everyone! We recently claimed a profile that was created by someone with whom the client doesn't have contact. We requested access, and because the owner didn't respond in 3 days, we were able to claim it. But unfortunately, the client doesn't have access to the phone number or the email...