Recent content by PKLilikoi

  1. PKLilikoi

    Bulk Account Asking for Postcard Verification

    Hello Lior If you have a bulk-verified account that includes brick-and-mortar locations and try to change a location to a service area or add a new location that is a service area, it will revert to ‘manual verification required’ which is most likely what is going on now. It's possible that...
  2. PKLilikoi

    Discrepancy in Google SERP Info

    Hello Brian This was actually discussed in the past. You can read the older post here with the solution that Phil Rozek came with. His response was "If we're talking standard PPC, the issue is probably that the location extension is out-of-sync. In which case you'll need to delete the...
  3. PKLilikoi

    Google My Business Product Photo Errors

    Hello Bailey Google states " Photos must be formatted correctly, not contain prohibited words, and not be duplicates of photos that are already attached to your listing. The preferred photo for a listing must be either “Logo” or “Cover”. When adding a photo to your location on your...
  4. PKLilikoi

    Decreased traffic to Google maps due to local service ads

    @JoyHawkins and the Sterling Sky team actually did a blog post yesterday on this. You can read more on it here
  5. PKLilikoi

    GMB Phone Number for Franchises

    Bryan For the website, some of my clients have a tracking number while the other half doesn't as it's not needed. It really is preference based upon how you want to track. With CallRail, the options are amazing where you can set up as needed. If you only want GMB to track, you can do that or if...
  6. PKLilikoi

    GMB Phone Number for Franchises

    Hello Bryan I use Call Tracking Metrics and Call Rail for my clients depending on which service they have. Call Rail is great as they have GMB integrations and quite a few other cool features. The way we have it set up is we put the calling tracking number as the primary phone # while having...
  7. PKLilikoi

    Haven't received the code over a month?

    Hello Mohalab This was answered by @Colan Nielsen quite a while ago. Here is his response. " If the verification postcard doesn't arrive or you do not receive mail at your business address here is what you should do: Request the postcard anyway After five to ten days contact GMB Support via...
  8. PKLilikoi

    Yelp & AngiesList for Lead Gen

    Depending on the business, Yelp is a hit or miss. The big thing to ask your Yelp rep is to see if they can provide some sort of information based upon who you are targeting and of course the keywords you are targeting. My yelp rep that I work with is truly amazing. She provides me just enough...
  9. PKLilikoi

    GMB - Still Suspended - Can't figure out why

    Hi Paul One big thing I noticed right off the bat is the phone number on your listing and the phone number on the footer of your website is different. You want to make sure that your NAP is consistent throughout all your listings as well as your website. The big thing here is Google is...
  10. PKLilikoi

    Is there any way to refresh/Renew a GMB Covid post

    You can update the post however you would like. When you log in, you should see what's in the image attached. There's an option for Covid-19 update and you can make adjustments as needed.
  11. PKLilikoi

    Posts Created for Change in Business Hours

    That is actually part of the guidelines you can read here. Google states.. " Changes to hours creates updates on your Business Profile After you update your hours or reopen your business, customers who visit your Business Profile will find a message that confirms your recent update. The update...
  12. PKLilikoi

    Local links: are they really that much better?

    There's definitely been many studies but everyone has a different opinion on what works in the real world. I really like this new post by @Brian Barwig which you can read here . There's different ways to tackle local SEO but it also depends on the industry, how competitive, etc. One big thing...
  13. PKLilikoi

    Bulk verification help, locations in group, no Chain option

    I've had an issue with bulk verification in the past and my only solution was to reach out to GMB Help as the mail option did not work for us either. I used this form and they were able to help from there.
  14. PKLilikoi

    Inputting open 24hr in bulk import spreadsheet

    I'm pretty sure if you put 12:00AM-!2:00AM it should work. If not, you can probably add 00:00-24:00 as they are basically equivalent. If none of those options work, you can check this page Hopefully this answers your question.

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