Recent content by Professor M

PO Boxes, virtual addresses, and coworking spaces are generally not eligible. For coworking spaces, Google requires a private office with visible signage. Given these constraints, you're likely better off registering as a Service Area Business using your home address. The address will be hidden...

You can only merge if the business name, address, phone number match exactly. Technically, this merging a practitioner profile with a clinic goes against Google’s guidelines, as the reviews are considered to belong to the individual practitioner and not the clinic

Someone already made the first appeal, so the next step is to re-appeal using the re-appeal form.

You’ll need to submit substantial supporting evidence that clearly shows the business name and address, as Google has become increasingly strict with appeals for suspended or disabled Business Profiles.

They’ll need more substantial evidence, for example, utility bills would be helpful. Also, it’s important to review the GBP guidelines to ensure they’re fully compliant with all the requirements

To reappeal you will have to use this form: https://support.google.com/business/contact/local_appeals If they deny the reappeal, then you can try the GBP community forum

it could be a suspension bug, competitors or one of the users could have been flagged

For Location 1, ensure the business name and address match exactly between the business profile and documentation, and that most citations are updated before the reappeal. For Location 2, you can still visit the GBP Community Forum.

Nope, you may ask for live verification video call with an agent if you have issues with the video verification

Related businesses with business profiles at the same address is usually a no-no from Google. Make sure the GBP is fully compliant with the guidelines and get the request evidence on the reappeal form: https://support.google.com/business/contact/local_appeals If the reappeal is denied, the...

Yes, it is likely to get suspended or disabled as it is in a residential area

A client in the same situation did the video verification on Thursday, and it was showing verified this morning.

The next step is to complete the video verification, hopefully it will not get suspended. I understand the confusion, as this is a new process when creating a new profile itget suspended. However, for Locksmiths, this has been the standard for some time.

Google has been enabling the Get Verified button on suspended profiles that received the appeal was not approved with the reason: "This business profile is not verified".

If you already use the re appeal form (https://support.google.com/business/contact/local_appeals), your next option is to have someone to escalate the case, for example the GBP community forum