Recent content by Professor M

Nope, you may ask for live verification video call with an agent if you have issues with the video verification

Related businesses with business profiles at the same address is usually a no-no from Google. Make sure the GBP is fully compliant with the guidelines and get the request evidence on the reappeal form: https://support.google.com/business/contact/local_appeals If the reappeal is denied, the...

Yes, it is likely to get suspended or disabled as it is in a residential area

A client in the same situation did the video verification on Thursday, and it was showing verified this morning.

The next step is to complete the video verification, hopefully it will not get suspended. I understand the confusion, as this is a new process when creating a new profile itget suspended. However, for Locksmiths, this has been the standard for some time.

Google has been enabling the Get Verified button on suspended profiles that received the appeal was not approved with the reason: "This business profile is not verified".

If you already use the re appeal form (https://support.google.com/business/contact/local_appeals), your next option is to have someone to escalate the case, for example the GBP community forum

Now your only option is to get the case escalated. One option to get it escalated is through the GBP Community Forum.

I believe he meant that when Google denies your first appeal, submitting a reappeal using the reappeal form typically takes only 2-3 days to receive a response from Google.

So they will need to make sure to have signage on each location, the business name has to match the signage and legal name before they do the video verification. When you send the appeals, upload as much evidence as possible.

It’s now common for HVAC and other home service businesses to face suspension during verification, as part of Google’s anti-spam measures. What types of locations are they—storefronts, co-working spaces, or something else? Google is aware that some businesses rent office spaces temporarily...

If it’s an office location with staff, reinstating the profile should be fine. However, since the business is now at a different office address, you’ll need to provide evidence for the new address rather than the old one. As for the rebranding, whether it’s possible will depend on whether the...

Ok, was the business's address a home address? or did your client take over an office and staff?

What is the type of business? Is it a storefront or a service area business?

As @AndreaBerens advised, you need to use that form for the re-appeal. However, before submitting the form, ensure the profile follows all guidelines and you have the necessary evidence as required by Google (you will find this information on the form).