Recent content by SaraGarrison

Yes, TikTok is one of the profiles you can list.

I'm not sure if this is what's happened in your situation, but I've seen this happen when two listings were incorrectly merged. The profile that Google retains gets all the reviews and when the second listing is reinstated, it's essentially a new listing and no longer has its reviews - the...

Thank you for this post! I noticed the social links - "Place page URLs" - in the GBP file export in early July and tested on a listing, but the links did not go live. Went back to this listing now and they are all visible.

As a side note, I have noticed that uploading the logo in the NMX interface under "Add photo" will get the logo to display immediately even on chains but it's when the logo is submitted through the API that it's not reliable.

Does anyone have any confirmed idea why logos don't display reliably for brands? I've seen various posts and twitter comments about this recently, though when I tried to find them again, this is all I could dig up: Logo's not showing - Google Business Profile Community From what we've seen...

If it's a standalone ATM, it should qualify. However, a lot of these crypto companies have relationships with retailers where their customers can fund their bitcoin wallets on an app, and then "checkout" at a retailer (think like a Walgreens) to complete the transaction. If the "point of sale"...

Seeing the same. When clicking through from GBP Manager to view listing on search, the KP doesn't load at all, though the NMX is there on the left side. However, clients can see the KP when clicking through to search from their accounts. Only affecting our agency account.

I've seen something similar to this today - could be related. When I click through to the KP from list view in GBP Manager the photos appear to be missing. However, when I pull up the KP logged into an account that does not own/manage the profile, I see the photos. Photos are visible when...

We have. File upload doesn't override Google Updates because technically nothing you are uploading has changed from what you previously uploaded. No diffs detected so no updates applied. You would have to "accept" the Google updates, and then upload a file to change the data back to what you...

Try going to business.google.com/locations and you should see a list view of your locations. Click the radio button top left to select all and then right hand side - click Actions button, download businesses.

In light of Google's recent move to the NMX (have we found a better name for that yet?), I thought I'd share an experience for managing Google Updates for a single enterprise client, which I know other bulk users with enterprise clients will be acutely familiar with. This particular client has...

Hey Joy, the Booking menu icon does not reliably appear even when a client has Appointment links loaded across all of their listings. Am I missing something?

Here's an additional "hack" though I doubt any of these hacks will last for long... but from list view, if you click on the add photos icon on the right, you're taken to the original photos interface. Then you can switch into the "Info" tab and edit the listing from there like usual.

"You'll have access to the dashboard" but you just won't be able to do much of anything in there. :LOL: I know Google is bad at communicating but that messaging is so misleading it's comical.

Frankly, this is an awful user experience for bulk users. We use the API for our bulk clients of course but still manage individual profiles in GBP all day every day - for junk "Google Updates" especially. With some clients having 10k+ listings...managing in Search is bonkers. What a Halloween...