Recent content by sarmcl

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    Virtual Event Thanks to GatherUp for Sponsoring The LocalU March Webinar with Barry Schwartz

    Hey @CarrieHill Is there any data if just GETTING negative reviews hurts ranking?
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    Secondary Phone Number

    Hi all Our client is using tracking numbers for GBP---would it benefit them at all to put the real number as a secondary number? I really never knew what the purpose of a secondary number was since they dont appear anywhere.
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    Business Name Being Frequently Updated by Google

    Hello Were you able to located the issue to stop the updates from happening? We are seeing the same thing and the only thing I can think of is the website is the culprit
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    Vendor for Bulk GBP posts

    Hi everyone I know theres alot of vendors out there but looking for a vendor for bulk GBP posts? Anyone have any recommendations
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    Do you use AI generated images for your GMB?

    @ElizabethRule What about using AI images on a post? Friend had a client do that then listing got suspended. They think maybe bc they used an AI image on the gbp post
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    New name and review display when search for a business name

    @keyserholiday Just got it too and thought my browser was broken. lol
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    Highlights on GBP

    Disregard! GOt my answer. Tried to delete this but was too late :)
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    Highlights on GBP

    Hi everyone THe information below in green--where does it come from? Its not in our Services on the GBP and we are pretty sure this isnt on our website either. Is this something that support can edit?
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    Has Anyone Tried Merchynt's Paige AI? Feedback and Recommendations?

    How many locations do you have? Also I have a big concern of something getting suspended. Do they alert you for those type of issues ?
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    Has Anyone Tried Merchynt's Paige AI? Feedback and Recommendations?

    How do they charge you? BY location? And how much? I have been asked to look into it but so far not impressed when first thing they mentioned was geo tagging photos . LOL
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    LSA-linking/duplicate GBP

    IN past 24 hours we had two separate clients have something happen with their GBP when apparently it was unlinked at some point. We got notifications that the listings now were showing as duplicates. So the owners gave us access back but now all of the photos and posts are gone. More here from...
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    Changing the description under name

    Thanks for the info! I now see it from this here where their pin is vs where HUntington Station is outlined on the map They may be so close to the border of Huntington vs Huntington Station thats prob the issue
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    Changing the description under name

    Hi all What exactly is this referred to in yellow below in GBP support terms? This is thaty info that is under the GBP name in Google Search. This client is NOT in HUntington Station which is a completely different zip code. Double checked the zips against USPS and their zip is not included...
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    Need Help With GBP Issue

    As Jannell stated make sure they dont have something like a Yext, Rep.com etc linked! I have seen this happen before and USUALLY its bc the client has some sort of listing management API linked and they may or may not know about it.
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    Email from Google Customer Solutions

    I know everyone got this email from Google below. However, does anyone have additional context what this is all about. We got numerous questions about it today

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