Recent content by sarmcl

Anyone else seeing if you try to add a post it takes you to a page showing your GBP but nothing happens? We tried on two different accounts and same thing happens. May be related to fixing the missing knowledge panel issue but just curious if anyone else saw this today?

WHats really messed up is we did a Google post. But now we cant edit the post. WTH is going on. Like we are logged in but when we went to edit it, we can only report it. Its all messed up

Hey Syed--I was thinking LSA's too bc this client just started this but the edits are removing a letter. Is it possible that the LSA is using keywords or something thats screwing up the GBP?

Just had it happen again to a different location. I cant find it anywhere spelled that way. It removes the first letter of the first name. If we try to correct it, it knocks it of verification! Did that yesterday with one of the locations that got changed. So the one that just came in I opened...

Its so odd. without giving the clients name its edits like this Current Correct Name: Bright Commercial Cleaning GBP Updates to: Right Commercial Cleaning or Bight Commercial Cleaning Its weird letters missing when the update comes in. You would think if a user did it , they wouldnt remove a...

Thank you Stefan. Tried that but nothing. Now one thing is this started happening after the client started an LSA program with us. Could that have any bearing here? I am just trying to think of everything

Hi everyone We are seeing a huge increase in name updates on GBP for various clients. And its super weird---to a point where some are being updated with mispellings of the name (some coming in as updates are missing a letter). These are all different clients in different GBP dashboards so it is...

Hey @CarrieHill Is there any data if just GETTING negative reviews hurts ranking?

Hi all Our client is using tracking numbers for GBP---would it benefit them at all to put the real number as a secondary number? I really never knew what the purpose of a secondary number was since they dont appear anywhere.

Hello Were you able to located the issue to stop the updates from happening? We are seeing the same thing and the only thing I can think of is the website is the culprit

Hi everyone I know theres alot of vendors out there but looking for a vendor for bulk GBP posts? Anyone have any recommendations

@ElizabethRule What about using AI images on a post? Friend had a client do that then listing got suspended. They think maybe bc they used an AI image on the gbp post

@keyserholiday Just got it too and thought my browser was broken. lol

Disregard! GOt my answer. Tried to delete this but was too late :)

Hi everyone THe information below in green--where does it come from? Its not in our Services on the GBP and we are pretty sure this isnt on our website either. Is this something that support can edit?