Recent content by sarmcl

Nope. Nothing. Ugh I’m so frustrated.

Alot of discussion about having additional categories on your GBP to help ranking but be WARNED, if you do this you run into issues of getting your listing knocked out of verification. Just happened to me and a peer at another agency. This is so frustrating. Why would adding relevant...

We are missing close to 170 listings. They were all listings the client gave us access to. The ones we manually created are in the dashboard. SO FRUSTRATING!

Hi Elizabeth It’s on,y unverified listings it’s happening to. I normally go to the link you sent for the gbp dashboard. When I click on any unverified listing within the GBP dashboard, it opens up to google search but there is no NMX dashboard where you can edit, add/remove users, etc. it’s...

Definitely not all clients. I see it in a few others too. Super odd and I can't give access to people bc there's no way to add anyone. Ahhhhhhh!

Hey Overnight just noticed any unverified listings I try and access from the GBP dashboard--simply go to a Google Search page. I am trying to add a user but when you go to the listing there is nothing there. Just the Google Search page. Have not checked other clients but every single...

Does anyone know what these EE and UU mean on these service areas listed below? We saw them on a clients GBP and anything I Google comes up related to spanish areas so not entirely sure why these would be on here or if they mean something different?

Does ANYONE have an article or anything about NAP consistency regarding Suites. I am being asked if people should put tickets into support if the GBP doesnt match exactly the way the suite shows on the GBP vs what is in the dashboard. For example Dashboard shows: 123 Main St, Suite 123 GBP...

Anyone else seeing if you try to add a post it takes you to a page showing your GBP but nothing happens? We tried on two different accounts and same thing happens. May be related to fixing the missing knowledge panel issue but just curious if anyone else saw this today?

WHats really messed up is we did a Google post. But now we cant edit the post. WTH is going on. Like we are logged in but when we went to edit it, we can only report it. Its all messed up

Hey Syed--I was thinking LSA's too bc this client just started this but the edits are removing a letter. Is it possible that the LSA is using keywords or something thats screwing up the GBP?

Just had it happen again to a different location. I cant find it anywhere spelled that way. It removes the first letter of the first name. If we try to correct it, it knocks it of verification! Did that yesterday with one of the locations that got changed. So the one that just came in I opened...

Its so odd. without giving the clients name its edits like this Current Correct Name: Bright Commercial Cleaning GBP Updates to: Right Commercial Cleaning or Bight Commercial Cleaning Its weird letters missing when the update comes in. You would think if a user did it , they wouldnt remove a...

Thank you Stefan. Tried that but nothing. Now one thing is this started happening after the client started an LSA program with us. Could that have any bearing here? I am just trying to think of everything

Hi everyone We are seeing a huge increase in name updates on GBP for various clients. And its super weird---to a point where some are being updated with mispellings of the name (some coming in as updates are missing a letter). These are all different clients in different GBP dashboards so it is...