Recent content by sarmcl

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    Q&A Section in Dashboard

    Looks like these are questions being asked. You can't ask and answer questions like the old Q&A. When you click on the Q&A field a window pops up. Here's what it looks like
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    Q&A Section in Dashboard

    I have seen this in some dashboards but not all. If you are answering these, does this actually do anything or appear anywhere? I know the old Q&A's are gone but is this in replace of it?
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    Adding Client To Business Groups

    You need to add them to each business group.
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    Costs Showing on GBP

    We have a client where its showing costs on mobile and the costs are incorrect. It links to their website as the source but nowhere on this site do they mention these costs. Its a problem because its wrong and this is for a home health service business so its giving incorrect information &...
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    Listings Suspended but Dashboard says otherwise

    Right! Bc the suspension came in then within maybe 20 min I went to the appeals screen to take a look and it said submitted. I'm like that's impossible. Now tbh the client was messing around in there so I don't know wtf he was doing to get suspended in first place
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    Listings Suspended but Dashboard says otherwise

    We now have 2 different clients in two different dashboards where they got suspended recently but when you look at the GBP dashboard it says the listing needs to be verified. No mention of suspension IN the dashboard?? FOr the one client below, whats even more strange NOBODY appealed this yet it...
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    Virtual Event FREE TICKETS - Ranking Academy Local Search Summit on June 3

    @CarrieHill Do we have the itinerary for the day? THe link isnt working https://www.rankingacademy.co.uk/local-search-summit-2026/
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    NEW Bing Places Dashboard! Check your Latest Listings!

    I have not had many issues. It's super slow though to create new ones. Are you synching with gbp dashboard?
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    GBP Summary--Any way to edit?

    We have a home health care client who has one of the summaries on their GBP. The wording on it is super odd "require house care at home" is the problem line. We have reported it mutiple times. THey remove it for a day and it comes back We dont have this on the site anywhere. We have scoured it...
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    Citations List for Competitors

    Is there anyone who offers a tool where you can see where your competitors are listed? For example, you input your main competitors and it provides you a list of online directories they are on. It would be even more helpful if we could see a list of vertical specific directories within the home...
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    Processing Verification Bug??

    It's fine now. Super odd.
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    Processing Verification Bug??

    THis morning we have two separate client GBP dashboards and no matter what listing we click on they say this .They ARE standing verified listings, been verified and do appear online but all listings are coming up with this on them. Anyone else seeing this?
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    GBP Suspension Documents Question

    So if they provide the state of Ohio document with the correct name BUT a different address you are saying they will take that as long as we supplement it with a lease and or utility bill with the secondary locations name and address on it? I swear I have tried that before for another client...
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    GBP Suspension Documents Question

    Hello everyone I have an odd situation and no clue how to move forward on this one. Client currently has two verified locations with different business names and addresses They want to change the names to the same name for both locations so its cohesive---and its a different name variation...
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    Bing Places Support – Live Chat Takes Too Long, Any Alternatives?

    Did you ever get a chance to talk to ANYONE at Bing PLaces support. I have tried twice via chat and waited forvever only to get ghosted when it was my turn. There are no other options in Bing Places for support other than chat

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