Recent content by SEO_Ron

Thank you for responding. Yes, the human checks have been done in private browsers. I understand your point about a logged in experience being different than incognito. What is odd is that we aren't talking about minor fluctuations. We will have a site/keyword combination that has ranked in the...

Hi, thank you for your thoughtful response. We use ScaleSerp and SerpAPI for tracking. We found that these give us the control we need and flexibility to expand that we didn't get from subscription tools. Depending on the keyword we will track results across dozens of locations across the...

Thank you for responding. When you say "rankings are increasingly volatile these days." Are you seeing more volatility within the last month or so? Are you seeing discrepancies between api checks and human checks?

Anyone seeing odd ranking results lately when using tracking tools? We have a set of locally focused keywords that we track weekly and have been tracking for years. These keywords include the city name within the query and have historically shown consistent results no matter the user's location...

Thanks for the feedback @Joey Abna . So you have the same experience where the box doesn't stay unchecked?

And to add another frustrating wrinkle to this when I uncheck the box it says that it saves my preference but when I leave the page and come back the box is checked again. :rolleyes:

Thanks for your response Conor. That's kind of what I was thinking as well. The checkbox is showing on the right side of the Info screen under the heading Let Google Help Your Business. The menu is closed by default, you have to click it to open it and see the checkbox. See screenshot.

I noticed this checkbox in a property today. It indicates that Google will use it to automatically call the business to confirm business information. Does anyone have experience with this? My concern is just with who might answer the phone when google calls and whether they will handle it...

Thank you for responding Joy. I read your posts about brand searches and how they display a little bit differently, but like you said, that doesn't seem to be the case here. It's odd. It's not just certain businesses that are getting the "No Stars" treatment, it seems to be for all "party bus"...

Hey @andrewthorn - "houston bus line" isn't a brand search, it's more for bus tickets instead of private bus rentals. Have you seen other search queries where Google is limiting the information in the local pack b/c of potential COVID restrictions?

Hey @andrewthorn, thanks for the feedback! That's an interesting idea and one I hadn't considered. What's odd is that, at least yesterday when I checked, I saw the additional info when searching for "los angeles party bus rental" but not for "los angeles party bus". I can't recreate that today...

What's confusing about this is that these businesses, at least some of them anyway, DO have ratings and addresses but for whatever reason for certain queries the info doesn't show in the local packs.

Have you all seen this before? For every local pack in this industry Google isn't displaying the address, stars, call or website info for any of the local pack results. The query is "los angeles party bus rental". If you search "los angeles party bus" then the local pack looks normal with the...