Recent content by shripadd

  1. shripadd

    CitationBuilderPro

    We sincerely apologize for the experience you had. As soon as we became aware of the issue, we immediately removed the mentioned sites, refunded your payment in full, and extended our apologies for the inconvenience caused. We value our clients’ time and trust, and we are committed to learning...
  2. shripadd

    What engagement rates do you see from Chat in GMB?

    For one of our Agents, we are getting an average of 10 sessions a day. And still, business message features not very well known to common users. Normal users (Visitors) don't know how the business message will help them in a self-serve manner. So we are encouraging our clients (Who launched...
  3. shripadd

    SOP Tools?

    Hi @Chris Sheehy You can even achieve it using Trello, Or Google Sheet. Personally I am using a custom made tool, Which forces my staff member to mark a task as complete & for better accountability, we keep a log of staff member name who marked the respective task as complete. And every subtask...
  4. shripadd

    Messaging

    Hi, Messaging is not the ranking factory, BUT a quick response to customer queries is definitely a conversion factor. Although it is true that the GMB Messaging feature is not fully useful because of some limitations like a business owner needs to respond in 24 hours, I have not tested if this...
  5. shripadd

    Using Web 2.0 properties to boost local rankings in 2020?

    Hi, Yes, they are useful. Here are some of the reasons 1) There are several web 2.0 high-quality websites on which we can add our complete business profile. 2) They get indexed quickly, here are few examples https://drive.google.com/file/d/14S3k3cVa_S22dVxbEiys-8ISslPOm1l1/view?usp=sharing...
  6. shripadd

    Looking for Italian citations services

    Hi @frhell, We offer citation service for Italy, If you need more info I will be happy to answer the same. https://www.citationbuilderpro.com/italy-local-citation-building-services/ Disclaimer- I am the owner of this service.
  7. shripadd

    Is there a way to get an RSS feed of GMB posts?

    Hi @Seo Guru @Phil Rozek Yes, It is possible using GMB Briefcase Here is the video tutorial. https://www.loom.com/share/6d48cf3864b8480b88a7685262d75c0c (This is recorded with old version GMB Briefcase so you may find the placement of this feature on a different page) If you need any help I...
  8. shripadd

    GMB Messaging: New Features

    Hello Everyone, @Justin Mosebach @JoyHawkins @Eoghan_MomentFeed @Nicolae Juravschi We developed this BOT application and currently, it is in beta stage. We are testing it on 400 listings & depending on the results we will release V1 very soon. It is a lot more than Smar Replies it is going to...
  9. shripadd

    Some one doing daily edit to primary phone number

    @Phil Rozek Yes, It is happening due to auto-update, If I try to edit phone number then in few minutes google removes its automatically. While referring a few GMB support threads I found that Google only supports 10 digit numbers for India. As I am using the mobile number (10 Digit Number) on...
  10. shripadd

    Some one doing daily edit to primary phone number

    Hi I am facing a strange issue, someone is doing changes the primary phone number on a regular basis to one of my GMB listings, If I reject the changes today then again tomorrow same request is there to remove the primary phone number. Can you please provide some help on how to sort it out? Thanks
  11. shripadd

    GMB Edits Reverting Within 24 Hours. Local Viking the Cause

    Hi @ABran There is even no need contact to the developer, You simply log in to the respective Google account, then open this page. https://myaccount.google.com/permissions From here you can easily find which third party app is having access to your GMBs, Simply delete it, Then after the API...
  12. shripadd

    Quick questions about citations (newbie here)

    Hi @hgeorge check out this blog post, You may feel old post but still useful. https://whitespark.ca/blog/whitesparks-list-of-a-ok-nap-variations-for-google-maps-bing/
  13. shripadd

    What is the best reporting tool for Local SEO

    Hi @Jackycham, There is a long list of tools, But we know everyone's requirements are different. I will suggest you prepare a list of required KPIs which you want to track then it will be easy for you to select the tool. Disclaimer - I am offering a GMB Management tool in which we allow the...
  14. shripadd

    GMB Products - copy to other locations

    The truth is that the current GMB API not matured for this feature. A few weeks back we tried updating services menu of one our GMB listings and then after Service Menu got disappeared from the GMB Management dashboard and now services are not showing even in the web browser, But If we try to...

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