Recent content by simonh

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    Poll relating to embedding reviews and reviewer permission

    I am interested in what most businesses do relating to obtaining permission to publish reviews on their websites. Google policy is that permission should be obtained, but in practice, does this happen 100% of the time? For reviews that are prompted by a request, it is easier to build it into the...
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    New trading name after becoming a franchisee - what can we do with the GMB?

    I have a few client GMB locations that have recently bought into a franchise that, although doesn't alter their legal status as a "Limited Company" - say Client Co Limited - (with company registration number), does result in them trading in a different style. They acquire a presence on the...
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    Website button on search not displaying utm parameters that are in GMB info

    Anyone come across this issue? It isn't a case of there being a suggested change, the field in the GMB dashboard shows the correct utms, but in search they're not showing.
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    Incorrect duplicate notification - views on best way to proceed?

    Thanks Joy. Have explained here: Incorrect duplicate notification - The Google Advertiser Community - 1933948
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    Incorrect duplicate notification - views on best way to proceed?

    Answers to all: 1. No, different categories 2. No, different website 3. No, different phone number 4. Yes, separate entrances and different hours (although they are next door).
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    Incorrect duplicate notification - views on best way to proceed?

    Hi Joy, thanks for that suggestion. Unfortunately, they and the wider business already use store codes.
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    Incorrect duplicate notification - views on best way to proceed?

    I have a client with 300+ GMB locations, names as “Brand Niche Location” which is part of a wider business (different niche, similar brand name) with other separate GMB listings that are named “Brand Location”. Some of the client listings are being highlighted within GMB dashboard as duplicate...
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    Special Hours - when will they appear in search and maps?

    I have updated my multi-location business with Christmas opening hours by spreadsheet. They show in the back end, but not in search or maps as yet. They were added on Monday 10th. Any experience here? Will they show next week as we go into Christmas week?

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