Content by SocialSpark in December, 2025

Thank you for your suggestion! I will share with my clients.

Thanks, will do. When and how do I "escalate? "

Thank you. This is the reply they told me they want to post, what do you think about it? What category should I flag them under? Neither name is a patient. One review just says "Horrible office staff and doctors that don't care at all." and the other says nothing. How do I "escalate" them for...

My client is a doctor's office. They had a patient call for an appt. who hadn't been seen in 18 months. The office manager wouldn't give her an appt because she had an outstanding bill which had been turned over to collections. Although she was rude and demanding, she offered to pay part of the...