Recent content by solive

I have a client who accidentally granted GBP primary ownership access to a spam account. That spam account is now the only owner on the GBP. I have manager access to the GBP. Is there any way for me to get ownership back away from this spam account? Does Google have any protocol for this sort of...

I have a client with two GBP listings located just a few blocks apart. However, only one of these locations/addresses is correct. The second, incorrect listing was created by someone else, and we want to get it deleted. We’ve already claimed ownership of it, but because the address is slightly...

Thank you everyone for the advice! I will relay this information to the client.

That makes sense. Is there any way to get it transferred over if it's a true acquisition or would this need a completely new GBP?

There is a business address and the client took over an office and staff. It's a home services business

It is a service area business.

I recently had a client who acquired another business and that business' GBP. The client changed the name on the old GBP to their own, and the profile was subsequently suspended. I submitted an appeal to Google with the client's business license and a utility bill, both showing the client name...