Recent content by Steven Pratsides

Hi Mercin, I have used this link, explained the situation and Google have issued me with a Business Profile query number. I managed to speak to someone today at a Google call centre and insisted I would like to escalate the process and I hope to receive a return call from a supervisor within the...

Hi Marcin, The basis for me calling these reviews ’Fake’ is due to the fact that these individuals have never visited my Osteopathic practice. Now how do I prove this to Google, who really don’t seem to be concerned that individuals are posting poor reviews either by mistake (ie. confusing my...

Hi Tim, I felt that these 1 star reviews fell into the category of 'Fake or deceptive. It could be argued that they could also be construed as 'Bullying & harassment'. Google's decision was that there hadn't been any policy violation, which begs the question what sort of investigation was...

I’ve recently been through Google’s recommended procedure to remove false, fake or fraudulent reviews related to my business. In Google’s infinite wisdom they decided that none of the 7 detrimental reviews posted contravened any of their policies. I have been given a reference number for my...