Recent content by suzievermeulen

Hi! Just wondering if anyone has any tips on how to remove or change the highlighted review phrase on a GMB listing? Our business is ranking in the 3 pack for our main keyword "kayak tours noosa", BUT it always comes up with this highlighted phrase from a review saying "the kayaking tour was...

Hi, One of my clients received a 1-star review for their tour operating business yesterday. The review was made by a lady who was driving behind the business' car. This lady did NOT join them on tour, so she didn't experience their product / service. What happened was that a few of their...

Thank you so much Joy! That's very helpful... It's a shame it's so hard to rank in Noosa, being located in Sunshine Beach. It's so close and even the same postcode! I wonder if we are penalised or filtered out though.. Because even if I zoom into Sunshine Beach where our address is, it's still...

Thank you, everyone. That makes sense about having Apollo Bay in the Title name... They are listed as a restaurant though (main category), not sure why it's showing up as "hotel" for you? Hotel is an additional category in the GMB listing.

We are a SAB without a location in this region, but our "home office" and address we are using in the listing is in Sunshine Beach. So not far... The problem with switching surfing to the main category is that we are afraid we will then disappear for kayak tour Noosa, which is our biggest /...

It's for the keyword "Apollo Bay restaurant". The competitors are not keyword stuffing... For some reason, this business keeps ranking #1 for this keyword and most related keywords: Apollo Bay Fishermen's Co-Op. Their domain rating is only 11 and you can tell they have done nothing with on page...

Hi Joy, Thank you so much for getting back to me. The business is called Epic Ocean Adventures. We are located in Sunshine Beach, Australia (located right next to Noosa, we pick up our clients in Noosa). The keyword we are trying to rank for is "surf lessons Noosa". For "kayak tour Noosa" we...

Hi! My partner runs surf lessons and kayak tours. On his Google My Business profile, he has "Canoe & kayak tour agency" as main category. He is ranking #1 for his keywords related to kayak tours! He has "surf school" as a secondary category, but for some reason, he is not showing up AT ALL on...

Hi, How is it possible that for some of my clients (restaurant industry), I can't seem to get them to rank higher than #4 on Google Maps... #1, #2 and #3 all have much lower Domain Rating (under 10) while my clients have 30+, they have less reviews, and their Google My Business profile is less...

Thank you so much :)

Hi, Over the last month, I received 2 new 5 star reviews on my Google My Business account. This brings the total to 4. (I know not much..) But for some reason, they 2 new reviews are not showing in maps/profile preview? So when you type in my main keyword, my business comes up, and it says "2...