Recent content by TheRD

I have a client with a Google Business Profile they set up and never looked at for a few years. We went through it, and the opening date is set for April 2019, when they moved to their new location. However, the business (same name) has been around since 2003. I want to update the opening...

Hi, I've seen 7 ownership requests to the same account in the past 30 days. The first few were all from the same name and email and then it was quiet and then a renewed round, 1 request per day in early April, new name and email. In all the cases, we've rejected the requests, but it's...

Hi Tony, Elizbeth & Brandon, Tony - Hello from West Hartford! Small world ;). Elizabeth and Brandon, great advice. I just started working with them and the SEO piece is underway as well. Great tip about the GBPs for other items like Camp KO. For the other facilities, do you just google...

Hi I am helping a local high school (Kingswood Oxford School, West Hartford, CT) work on their online presence. My son is a student there and I've been a big fan of the school. We reclaimed their GBP listing and then started bumping into some odd items that differed from what I encounter with...

Hi, I can see this is an older post...is there any sense in 2023 if reviews are still disabled for schools?

Hi Colan Thank you for responding. It is possible, though unlikely. We were able to regain control and had to verify again (sigh) and update all the information that had reverted it back to the old listing. We removed the one user on the account who is no longer affiliated with the business...

I have a client - lake accounting and tax meriden ct - whose GBP we updated recently (new name and new address, he had been part of a company called The Nesso Group, which he left and took back his GBP profile with his reviews - all with their blessing). With the new address, we were prompted...

Ok, we'll give it a shot!

Hi I have a new client they're trying to get me access to the GBP account. They just sent me a screenshot showing their account's primary owner is "Business Organization Account" with no identifying name or email. They are researching internally if they worked with a 3rd party agency sometime...

Thanks for the response. I had read through the GBP Guidelines...just saw so much conflicting advice (and frankly live GBP listings that were in violation) that I wanted to double-check before we claim something to avoid an instant suspension. Thanks again!

Hi Everyone I've read through countless posts on this site, watched too many YouTube videos and read through the Google guidelines and am still not certain, so I'm posting this here. I'm working with a local real estate agent who runs her own "team" that is part of a national real estate...

Hi, I was on a Zoom call with a client as they tried to add me to their GBP account. They went to business.google.com and chose the "sign in" option. They entered their email and PW (no issues) and hit enter. The email/PW combo were accepted, but it sent them back to the same "sign in" page...