Recent content by Toby 39 Celsius

I'm marking up schema (JSON-LD) for a page that has an embedded YouTube video. I have been using the "Video: Content URL" as the URL for the YouTube video and the "Video: Embed URL" as the page URL on the website that has the embedded YouTube video. Should I change that? Would it be better for...

Phil, regarding your comment on #3 - is call tracking a problem then? We use call tracking for Google PPC and for Google organic traffic to the site so the number swaps depending on where the traffic is coming from.

And what are your thoughts about submitting to the GMB forums online? It just seems there are so many trolls there not really sure how much that can help. But these GMB reps are no long replying to us.

Thanks, Phil. What's your best recommendation to get in touch with a new GMB rep? Re-submit the form for reconsideration?

Thanks for that, Phil. I went through all that and still nothing comes up. Not sure what else to do...they provide no feedback. Any other thoughts?

The GMB team is stating we have multiple listings - but we do not and have never had multiple listings. Below is what they said. We're at a complete loss for what to do. We searched within our GMB acct by address and by name, we've searched Google Maps under both the name and the address and...

How much time is it taking to receive a GMB postcard now during this time? We've requested recently for a business and it's been well over a week.

He has two - criminal defense attorney and a PI office...they are both legit brick and mortar, and we've had to go through verification no less than 8 - 9 times over the course of the last year with pictures and videos of signage and the offices as someone is repeatedly reporting...very...

We have a GMB profile that has been repeatedly reported as spam by competitors every couple months, only to be reinstated - unfortunately, the last time this happened was right as the coronavirus issue was ramping up in mid-March and now the GMB team appears to be on hiatus. Any advice on how to...

We have a business that is by appointment only. Is it possible to hide the hours in the GMB profile? People consistently drop in thinking it's open for walk-ins but it's appointment/reservation only.

Anecdotally from what I've seen in the attorney/lawyer space, the GMB listing name has played a role. Had one listing drop out of the local pack for some search terms with "lawyer" in it when the company name has "attorney", yet with "attorney" searches the listing has stayed in local packs. In...