Recent content by valentinb13

For both locations: Name is straightforward/branded — no keyword stuffing or anything. Documentation (business license, etc...) matches. Had already setup Birdeye listings management for these and updated those as well. Also, added/updated addresses with schema on the website's relevant location...

I'm at a loss and no idea what to do with two GBPs we help manage. Client is a multi-location pest control business in California (that has existed for decades). They moved their offices to a new city, and ever since we tried updating their addresses, we've been stuck in a loop of suspensions...

I was looking up one of our client sites and this is the layout - is this new/test? When logged in to the dashboard, I don't get the GBP on the front end either:

I did notice that the title changes from "Places" to a "Business Name" but didn't put the 2+2 together on that it does that when it's identifying multi-locations. I am aware that "Suddath Relocation Systems of Oregon, LLC" is in the source code, but so is a lot of there other branches, such as...

I've posted this in the support forum but never received any feedback, hoping might get some answers here: I'm in Jacksonville, FL, and when I search for "Suddath Moving & Storage" or similar terms on Google Maps, the map listing TITLE incorrectly shows "Suddath Relocation Systems of Oregon...

So my one concern with marking it as closed is the current doc already has a few 5 star reviews. She doesn't seem too worried about the current good reviews, she seems to just want to get rid of the association with the negative reviews/doc. The negative reviews are over 2 years old. I know that...

I posted this originally in the Reviews forum, but this is now coming back around and becoming a potential "multiple profiles issue" Client has taken over a practice from a previous doctor. The previous doctor is no longer affiliated with the practice at all. For all intents and purposes it's a...

I just noticed the same thing with one of ours. I made a minor description edit (to fix a typo) and it won't be accepted -- when I clicked a "learn more" notice I get the same "your account is restricted..." message but no email or anything. None of the edits I made have been accepted so far...

Client has taken over a practice from a previous doctor. Previous doctor is no longer affiliated with the practice at all. For all intents and purposes it's a new practice utilizing an existing practice name. What course of action is there to have the old, very negative reviews of the previous...

did this ever work to update/correct the listing?

Ah, yep — now it is. In maps, it's the appointment link, in the knowledge panel though it's not obvious/prominent. I'm guessing there's no way to force that?

Golf course client asked about having their "Book a Tee Time" links added — I went into their profile and added the link via the Bookings button, but I'm not seeing the book now buttons or anything related to the link showing up. Is there a review period before that link will appear? is it only...

Any update on this? We have a healthcare facility client that wants us to add an Urgent Care listing like you're referring to but I was concerned about the filtering issue

Thank you — that was also my assumption and we are trying to work with the client to improve their review acquisitions for this location.

OK — I have my opinion on this, but it's just that: an opinion. Client has multiple offices/locations and corresponding GBPs. One of the secondary offices in our city has very few reviews and a relatively 'poor' star rating (mid-3s). They were told by a 3rd party marketing company that it's...