Here's what I think is happening with Q&A:
- Q&A on the front end will be replaced with their AI-driven "Ask Maps"
- Q&A management will still exist in the backend (NMX)
- When the AI has an answer, it gives it
- When the AI doesn't have the answer, and enough people ask the same or similar...
The Whitespark free tool will let you check how you rank when searched from any location. You can even check how you rank when searching from specific zip codes:
https://freelocalrankingchecker.com/
I have seen a case where the rankings moved 200 miles north to the middle of the desert. The business never had any presence up there. Seems similar to your case.
Are your edits still pending? I'd wait a few more days before concluding the change of the service area had no impact.
Ooh! I'd love to investigate this case. Some questions:
Has the business ever moved?
Is the address that was showing on the profile the same address as where the profile was originally verified?
Looking at the listing and the service area, it's very interesting that the rankings have shifted...
This intrigued me, so we ran some queries in the Whitespark Local Platform software, which tracks updates across 12,000+ Google Business Profiles. We are seeing no uptick in updates. The volume is about the same as always.
If you just reverify at the new address, your rankings will stay stuck at the old address. I have tested this and can confirm. It’s a weird bug with Google.
Yes, the only way to actually move an SAB listing is to create a new one and then contact Google to ask them to move the reviews. Follow...
Hey, thanks for using Whitespark's new Local Ranking Grids! Looking good. It is worth noting that different tools tend to return different results because they're all set up slightly differently. Of course, I feel like the way we have ours set up is the closest to accurate rankings. I wonder if...
Based on your report, it looks like you're ranking very well across most of the city. The only place you're not ranking well is in that southern area, and there is likely a large concentration of hair salon competition there. Because of that concentration, and because you are far away from that...
I have had many clients with legitimate keywords in their business names who have this name change happen to them daily. It's definitely competitors doing "spam fighting" work with Suggest an Edit.
We simply edit the listing and add the keywords back. We have done it every day for months and...
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