Recent content by whitespark

  1. whitespark

    Google changed my GBP name...how to handle the change back?

    I have had many clients with legitimate keywords in their business names who have this name change happen to them daily. It's definitely competitors doing "spam fighting" work with Suggest an Edit. We simply edit the listing and add the keywords back. We have done it every day for months and...
  2. whitespark

    Which local ranking tool(s) do you use?

    Whoops. I posted twice by accident.
  3. whitespark

    Which local ranking tool(s) do you use?

    I’m a huge fan of Whitespark. Especially their new Local Ranking Grids! 😍
  4. whitespark

    I moved my SAB and updated my GBP before knowing of the move bug. What now?

    I have explored this topic extensively trying many different strategies and tactics. I have come to the conclusion that there is no fix for an existing listing. The only solution is to make a new GBP and then ask support to move your reviews. The steps are outlined in this post from Sterling...
  5. whitespark

    Yelp $8/mo/listing?

    Can confirm that Yelp charges platforms WAY more for listings management via API than any other site on the internet and listings platform have to bake that into their total price or charge it as an add-on fee. We manage Yelp via community edits to add, edit, and remove listings. In other...
  6. whitespark

    Updating Citations Business Name Works?

    Exact matching isn’t important anymore. Google has no problem with partial match these days, so if the only thing that changed was the name, and the phone, address, and web stayed the same, then that work will have had zero impact. It wasn’t hurting you before, and you should expect no ranking...
  7. whitespark

    Website URL Not Approved in GBP and Rejected Again on Appeal

    Yeah, I saw that other business when searching, and it made me wonder if Google is confusing the two businesses.
  8. whitespark

    Website URL Not Approved in GBP and Rejected Again on Appeal

    I usually see this when a website is blocking crawling via robots.txt or a "meta noindex" tag, but that does not appear to be the case here. The next thing I would check is malware, but you look all clear there as well: The NEXT thing I would do is try to submit the edit with an owner...
  9. whitespark

    Order of photos in GBP

    Unfortunately, no, there is no setting to adjust the order. It appears to be ordered by which photos get the most views and engagement, though, so it would be an interesting experiment to try to manipulate that to get the order you want.
  10. whitespark

    Looking for New Local Rank Tracking Tool

    Hi John. I would expect every rank tracker to report different results, and I would expect you to see different results any time you manually search. This is because Google's results are changing all the time, and they vary significantly based on so many factors: - Device - Browser - Location -...
  11. whitespark

    Sudden drop in GBP Driving Directions on a single day

    I just checked a handful of Google Business Profiles I manage and none of them are seeing a pattern like this, so I think it may be something specific to this Profile. One thought: did you have the driving directions/map embedded on the site and then it was removed?
  12. whitespark

    What is your favorite local grid tool?

    I mean, we might be just a little biased, but when I compare what we're building with what's out there, I feel confident standing behind that statement! 😄
  13. whitespark

    What is your favorite local grid tool?

    I'd love for you to check out Whitespark's grid ranking tool when we launch it, @Cuoreimpavido. Whitespark Local Ranking Grids Waitlist - Get Notified When we Launch!
  14. whitespark

    Which is truth, LocalFalcon or Whitespark?

    If you are comparing Whitespark and local falcon and trying to determine which one is “correct”, then location is probably the biggest factor. In Whitespark you would set the location to a zip code, whereas in local falcon you would be looking at rankings at specific points, and they are...

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