Recent content by Zennith

  1. Z

    Negative Reviews when clients are unable to get a booking?

    Thanks for your responses! Yes we do have online booking. However, we only open appointments two weeks in advance. The reason being we have found in the past that anything beyond 2+ weeks, patients simply either forget or just don't turn up which exacerbates the issue as those appointments...
  2. Z

    Negative Reviews when clients are unable to get a booking?

    Hi everyone, I manage the listing for a small government subsidized healthcare business in Australia. Recently, we have been getting a number of 1 star reviews with the principal complaint being that we are fully booked and there are no appointments available. I completely get that this is...

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