Apple Maps - duplicate locations and pin is wrong

[Ryan Steinolfson]

Hello everyone,

We are having a situation with Apple Maps, one of our clients owns a business and they moved locations. Someone created a new location rather than changing the address on the existing one and marked the preexisting one as closed, so we are now stuck with two locations with different addresses, ones is marked as closed and the other one (new one) has the wrong pin on the map.

Does anyone know how we could contact Apple Maps, we have sent many suggestions and reports but nothing has worked.

Any help would be appreciated!

Thank you in advance!

 

[Phil Rozek]

@Ryan Steinolfson, assuming you've submitted public edits and taken care of any underlying issue (e.g. erroneous Yelp pages), you might try emailing them at mapsconnect@apple.com or mapsconnect-business@apple.com. At least at one time, you could reach a human that way.

 

[Ryan Steinolfson]

@Phil Rozek Thank you so much for sharing those emails, I will be contacting them asap!