Conflicting Phone Numbers on 2 GMBs

[FatSniper]

Hi, I have a client with 2 GMBs that share the same phone number. Could this be a problem?

Thanks!

 

[1stpageconsulting]

They should have different local phone numbers for the listings. More information on this here https://support.google.com/business/answer/3038177?hl=en

 

[FatSniper]

They should have different local phone numbers for the listings. More information on this here https://support.google.com/business/answer/3038177?hl=en

Thank you, 1stpage.

They are having an odd time ranking. Do you think that is a potential culprit in terms of the severity of sharing a number across 2 GMBs? Or is it not that serious?

 

[1stpageconsulting]

I can't say with certainty how sever it is but I would fix it and check their nap consistency. As well as how many they have vs competition that is ranking.

 

[JoshuaMackens]

If they're already sharing the same number and having a hard time ranking, that sounds like the #1 culprit.

 

[Colan Nielsen]

If you are open to posting the business details, myself or one of the many experts here would be more than happy to take a look under the hood for you.

 

[Eric Rohrback]

Like Colan mentioned, sharing the details would help us diagnose the situation a little better. The phone number could be one of many things going wrong here, so the more info you share, the more we can give back.

If you're concerned about sharing the details publicly, PM one of us.