- Dec 3, 2018
- Reaction score
Hey everyone, a client of ours recently moved offices, and so we've been paying even closer attention to things going on with their local rankings and Google Business Profile. We recently realized that even though the full business name, which on their GBP and what's registered with the secretary of state is "Last Name, Last Name & Last Name, Keyword, LLC" (to keep things anonymous), is not showing up in Google Maps. The keyword has been part of their business name for over a year and Google has never given us problems since that is the legitimate business name. However, we recently noticed a drop in local rankings, and when doing some investigating we realized that in Google Maps, a search for the business name returns a suggested result WITHOUT the ", Keyword, LLC" part of the name. Has anyone experienced something like this before? Or does anyone have any clue as to what would cause Google Maps to truncate the business name? The interesting part of this is that the client has a second office location, and that office's full name generates when searching on Google Maps, so this problem is only for one office. Thanks in advance for any help!