Hi guys, I'm working with a dental clinic to merge their 2 GBPs: Profile A is the main clinic listing with majority of the reviews, and profile B is the name of the head dentist in the clinic (not as many reviews but still over 10). The client wants to merge the profiles so that all the reviews add up into one profile. These listings have the same location, number and category.
However, the first time I sent a merge request Google replied that 'these profiles are not eligible to be merged' because of the difference in business names. I had the idea to change the name of profile B to the same as profile A, but they rejected that also.
Their response:
Need some advice on what to do to keep the reviews in profile B without losing them, as deleting the profile is not beneficial. Profile B is not marked as duplicate so I was wondering if that would make any difference?
However, the first time I sent a merge request Google replied that 'these profiles are not eligible to be merged' because of the difference in business names. I had the idea to change the name of profile B to the same as profile A, but they rejected that also.
Their response:
Need some advice on what to do to keep the reviews in profile B without losing them, as deleting the profile is not beneficial. Profile B is not marked as duplicate so I was wondering if that would make any difference?
