How to get out of a broken GBP verification loop?

[ckuhn]

Hello, I have a client that has not been able to verify their GBP, and I'm hoping someone else has been through this situation. Here's the current situation:

• Google says the property is not verified.
• If we view the property's GBP panel, there's an error message saying the account has been suspended.
• Clicking "Learn More" in that message takes us to a window to appeal.
• When we follow the steps to appeal, Google says there's nothing to appeal. (we've also checked all other businesses under this account; none of them have anything to appeal)

That is the first loop. The second is that we can't get any helpful information from Google.

• So far, our GBP community posts have been ignored.
• If we use the contact form, Google just sends a generic email saying to submit an appeal and that we aren't allowed to reply to that email for further assistance. But, as I said, when we try to appeal, Google tells us there's nothing to appeal.

There is nothing incorrect, missing, or unusual about this business's GBP. Has anyone had a similar issue, and did you find a way to actually get through to a real person or get your GBP verified?

 

[Nafiz]

it seems there is a glitch in your business. I recently got one. but after appealing it solved. you should contact support