Recent content by aggiejulie12

Hi there, Reviews are important to having your GMB rank. However is there a point in which you start to see diminishing returns from the number of reviews you receive, taking aside the idea that consistent reviews are beneficial for users to see, etc.?

I was wondering if anyone had used the local listing management service by GasBuddy and what your thoughts on it were. https://www.gasbuddy.com/go/for_business/business-pages

Yes - it's our lawyers that asked the question about the form. Is there a better way to have them reach out?

We have a competitor who is using our trademark in their GMB name. When we try and report it as a legal violation, GMB only offers the option to report copyright infringement, not trademark infringement, which is an issue because trademark and copyright are two different types of intellectual...

Google isn't penalizing anyone who has the review markup on their website, Google just won't show the stars: https://webmasters.googleblog.com/2019/09/making-review-rich-results-more-helpful.html "Do I need to remove self-serving reviews from LocalBusiness or Organization? No, you don't need...

@Colan Nielsen Sometimes the businesses aren't established to begin with so we're having to create a new GMB profile from scratch.

I'm having an issue claiming SABs for company with franchisees across the nation. Is there any way for our legal department to contact Google on behalf of our franchisees claiming the listing or are we still bound by postcard verification?

I have a client that recently got solicited by an organization called Local Lock. Has anyone heard of them? a quick Google Search didn't reveal anything about the company other than the fact it was owned by iHeartMedia. Additionally, they said that one of the tenants in my client's building had...

Mike, if you're in the DFW area, he's speaking at a DFWSEM event this Wednesday.

Does anyone have any idea about how long it will take Google to correct an issue?

@whitespark based on your testing, it sounds like there's no point to changing your GMB listing from a generic listing with the address hidden to a SAB listing, am I correct? Or is a business with the address hidden by default a SAB? If that's the case (address hidden = SAB by default), then is...

When nailing down direct traffic, I've had the most luck with the following metrics: 1) Network Domain Name 2) Time of Day 3) Landing Page This information coupled with what you know about your client's business and their marketing efforts (i.e. did they send out an email around that time, did...

I have recently inherited a number of listings under a franchise model that provide a service to an area. By definition, this sounds like a service area business. I'm hesitant to switch everything over however without doing my research. First, what do I have to lose? Secondly, how do I tell if...

Changing the name would fix the citation issue, but say the business bought was mentioned in the press prior to the acquisition and had already built up brand equity. Would a more phased approach allow Google to recognize the two entities now as one?

I have had success in the past with marking up the correct logo with structured data on the website. Maybe it will help you as well?