Recent content by Alex Avellaneda

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    Verification is required for all (382) locations

    ... and Google's re-verified all the locations in bulk earlier today.
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    Verification is required for all (382) locations

    Ok, I'll try that as well. Thanks.
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    Verification is required for all (382) locations

    Hi, Joy. Oops I wasn't aware and have removed it. Thanks.
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    Verification is required for all (382) locations

    Hi, there. We just logged in to one of our clients' GBP dashboards this morning and all their 382 locations now require re-verification. I'm not certain what triggered this but is there any way to have Google help re-verify them in bulk? Meanwhile, I've just posed that question in the GBP Help...
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    "Curbside pickup" as "Kerbside pickup" ... again?

    Hi, Colan. Here is the new post: "Curbside pickup" as "Kerbside pickup" - Google Business Profile Community. (Do I need to delete the other one?) Also, we've opened a ticket (1-5511000032712) with GBP support. The latest update is I'm routing your query to a specialist on another team who is...
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    "Curbside pickup" as "Kerbside pickup" ... again?

    Does anyone know why the Curbside pickup attribute shows again as Kerbside pickup on the knowledge panels across the board? This already occured in July last year and was then fixed. It still reads Curbside on the dashboard. But Kerbside on the knowledge panel. We've posted this question on...
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    GBP - closed

    Hi, there. Reports of GBP automatically closing businesses Friday to Sunday this weekend in Canada are trickling in. Has anyone else experienced this? Thanks.
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    No new Facebook reviews since March 25th.

    We're back in business. They've been pulling normally since March 30. Still nothing from March 25 to 29 though.
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    No new Facebook reviews since March 25th.

    Hi Erin. 8 recommendations (dated yesterday and today) were just pulled. Still nothing from March 25 to 29. Let's wait and see!
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    No new Facebook reviews since March 25th.

    Thanks for your reply, Erin! We also experienced this issue last week, on certain pages, where the reviews would not load when clicking the Review tab. On some of these pages, the template was reverted to standard for some reason. Switching them back to the correct template and refreshing fixed...
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    No new Facebook reviews since March 25th.

    Hi there. We haven't received any new reviews on Facebook since March 25. We initially thought it to be an API issue. However, we've just natively checked over 900 pages (businesses located in Canada) and there is indeed not a single new review posted since that date. I'm wondering if Facebook...
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    Review Delays - how long?

    Most of ours were released the other day but we're still seeing a bunch of them trickling in every day. Mostly dated from the 9th to the 13th.
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    Review Delays - how long?

    It's a chain of 380+ restaurants.
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    Review Delays - how long?

    The same thing over here. They released nearly 400 reviews earlier today, some dated 9th of March as indicated above.
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    Tool or app that can pull updated Google reviews only.

    I just realized that they can import more than one listing so that might work. Thanks, William!

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