Recent content by B2B

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    GBP Suspended and First Appeal Denied

    Initial issue was, duplicate 2nd profile unverified, and keyword stuffing of city added to GBP biz name. Currently client has a 2nd Unverified GBP, which I think was problematic, prior to the suspension. client was given the first appeal button, and then denied. Client will reapply with a 2nd...
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    Duplicate GBP, and Added city to the Verified GBP...became Unverified and then next day Suspended.

    Btw, is it possible just to get the Second Duplicate Profile Verified and ignore the original profile altogether?
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    Duplicate GBP, and Added city to the Verified GBP...became Unverified and then next day Suspended.

    Hey Stefan, seems like the appeal process is broken. They have a second GBP which is currently not verified. Can the client just verify with this new GBP with a different address? They have different franchise locations with the same company name. They obviously don't want to get suspended...
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    Duplicate GBP, and Added city to the Verified GBP...became Unverified and then next day Suspended.

    @ElizabethRule you're a great admin btw. Would you mind having a look at this post? Thanks in advance, Kevin. https://localsearchforum.com/threads/duplicate-gbp-and-added-city-to-the-verified-gbp-became-unverified-and-then-next-day-suspended.62585/#post-199154
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    Duplicate GBP, and Added city to the Verified GBP...became Unverified and then next day Suspended.

    Yes, ofc. Bigger problem now! Client pulled the trigger on the appeal, and was denied. However, it did not ask him for documentation. We DID however, Edit the the Name of his business and the "- Oakville" was removed before he pulled the trigger... but still denied. I have the link to...
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    Duplicate GBP, and Added city to the Verified GBP...became Unverified and then next day Suspended.

    Client has a new GBP in fact he has two one verified and the other not. Then last week Google requested it to be verified again and then the next day it was Suspended! He did have his company name - City, his local city, but so does 99% of his competition have the same - City in their GBP...
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    Missing "Business Description" and Incomplete GBP

    Hey Jason and ABuck, different issue. Client has a new GBP in fact he has two one verified and the other not. Then last week Google requested it to be verified again and then the next day it was Suspended! He did have his company name - City, his local city, but so does 99% of his competition...
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    Missing "Business Description" and Incomplete GBP

    Thx ABuck. They're more of a lodge/ecolodge, but same deal, so I figured that one out, but thx for the confirmation. However, their profile is glitchy. Cover pic not updated, but pending and then verified by Google. Logo same but both not showing up. IG is on the GBP but cant edit or remove...
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    Missing "Business Description" and Incomplete GBP

    Her reply did not answer my questions.
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    Missing "Business Description" and Incomplete GBP

    Here's what a Silver level GBP wrote back, however, she did not address the corruption within the GBP. What about creating a duplicate profile and then having support merge them? Welcome to the Google Business Profile Help Community! I have responded for each of your issues below, separated...
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    Missing "Business Description" and Incomplete GBP

    GBP is messed up. Shows cover pic that was pending, which is now accepted, but doesn't show up as the Cover pic. Business description missing although they may be considered a hotel, they're an ecolodge btw, so they may not get that option. However, I've read some of their competition does...

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