Recent content by BrandonSchmidt

  1. BrandonSchmidt

    New surge of Google review removals

    I'm seeing a significant number of employee reviews removed from GBPs in the home service industry. Reviews from as far back as 2017-2018. All of them have one thing in common: they mention their job, boss, coworkers, or that they love working there.
  2. BrandonSchmidt

    GBP Options for high schools? Q&A missing, no reviews, what else?

    Hi Leland, Managing GBP listings for schools is pretty tricky - partly because as @ElizabethRule mentioned they get info from a bunch of sources and also because everything changes frequently without warning. I work more with colleges & trade schools than high schools, but there are some...
  3. BrandonSchmidt

    Hybrid knowledge panel with obsolete info

    H Nikos, Unfortunately, the information you are talking about is not part of the Google Business ecosystem; rather it is being pulled in from the Knowledge Graph itself. That's why we refer to them as hybrid panels. To my knowledge, Google handles this information differently. So the Local...
  4. BrandonSchmidt

    Hybrid knowledge panel with obsolete info

    Hi Nikos, Sounds like you tried a few different ways to influence your school's hybrid panel, but not satisfied with the results. Here are a few recommendations and suggestions that might help: Wikipedia - this is one of the main sources of information. Looks like the rector information is...
  5. BrandonSchmidt

    Positive Attributes appearing in Google Reviews?

    Just saw this appear on a client's GMB profile. 3 reviews in the last week have positive attributes called out below the stars and above the review text. One review does not have any review text. They do use a review management system and participate in LSAs.
  6. BrandonSchmidt

    What Are the Best Examples You've Seen of Terrible Owner Responses to Reviews?

    The expected response from a professional service company:
  7. BrandonSchmidt

    Google Posts Moving to the Bottom of the Knowledge Panel?

    We've been seeing it on several client KPs the last few days. :confused:

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