Recent content by brettmandoes

I was going through my client's profiles and adding products and came across a push to use Pointy. First time I've seen this, but essentially it looks like it's designed to automate uploading all those products to the GMB profile: Business Profile - Pointy. I mean clearly it's a way to increase...

And once again we are hiring! https://20210301154409_jngxcvdwokzw4sol.applytojob.com/apply/Wm0l1HpSr1/SEO-Analyst This is full time with benefits - healthcare, dental, 401k with company match, PTO, wellness benefits, bonuses, etc. Yes, remote flexible! Some travel likely required (mostly not...

I've found that if the category that was set up with our citations is incorrect, then Google will multi-source the data and determine the primary category you've entered into GMB is wrong and change it to match the citations. I had an HVAC client that I took over whose primary category had been...

If those 4 SABs are for the same business, then you'll be in violation of guidelines. Make sure you're within the limits specified here: Service-area & hybrid businesses - Computer - Google My Business Help If you're following the guidelines then you should be okay, but just realize that your...

We're trying to get an agency account setup right now - its been buggy and their system isn't working as intended. So maybe it's for the best. As you say it seems risky, but if you have hundreds of locations that you manage like we do I don't think there's a good alternative solution here. We've...

You need to add an address where you can receive mail. They will send a verification post card to the address you specify. You'll use the code on that mail to verify you're a real business, but Google will not reveal your address in search. This helps them cut down on spam.

Yes, it was added under the Air Conditioning category. I haven't added it as a product yet, and probably won't. Seems like that section is meant for the actual products they sell so that's what I'm trying to stick with there.

Thank you! It took a lot of work to get that client to move up the ladder. They're still lower than where I want them for a lot of queries, but it would be nice if they viewed their rankings that way :LOL:

It's already present under the Service menu. The other companies with this attribute don't have product bars. Is there a specific formatting you would suggest?

Hey there, I've got a client that wants to know if it's possible to alter their listing's appearance on Maps. Right now there's an attribute listed for Onsite Services, which is good, but competitors are also getting a checkmark that says "Provides: Repair AC". I've attached an example. Is there...

The signage on the outside was all I needed to get reinstate for one of my listings. In another listing, they have just moved into the new office space and don't have the signs ready yet. So the GMB team asked me to provide other proof and gave me three options: - A scanned copy or a link to...

Hi Joy, we just created this email address yesterday explicitly for this purpose. So it's definitely not utilizing GMB.

Hey there everyone, I have a few clients that I'm doing SEO for and we've seen an unusual uptick in suspensions. All of which are false flags - in one case I had a client suspended for a location that they've been in for years, and still have the sign outside in plain view on street view. For...

Hey Joy, we're also running into this issue (long overdue getting this setup, I know). Its been almost a year - do you know if they ever resolved this problem? Or did anyone give you a workaround?

I've got a couple profiles now where I've uploaded the logo in the photos section, correctly, and I still get this profile incomplete message. Since having a fully complete profile affects visibility in search, I'm a little concerned that something broken on Google's end is sending a signal...