Recent content by Cagro

$585 USD per review successfully removed. The business is in Austrailia. The review is gone so I do not think the poster could edit the review. Here is exactly what they wrote when asked if the reviewer could just repost the bad review: "No, if they were our business would be flawed. Would...

One of my customers is a divorce attorney. She was contacted by one of these companies. There is no charge unless they get the review removed. I think it was pricey, but they did it, and it only took about 1 week. My customer asked if the person who left the review could simply repost, and the...

I am curious to learn if taking out a domain name that includes a "service" and "city" name would be a positive ranking factor when someone searches for the service from the city they search from using the term "near me"? Scenario: User searches from desktop or mobile: Wedding venues near me...

Makes sense. I was in transparency overdrive :)

Hi Colan. When I reply to a review left for one of my customers I always identify myself example: "Hi, this is Chris Agro, I help xxx with her marketing. Thank you so much..." So I guess if I just write in first person as my client no one would know the difference. Just want to stay on Google's...

I have a client that does not like that I am replying to her customer reviews as a representative of her company. She wants me to reply as her. I thought I read a while back that this was a red flag to Google but I cannot find any reference to it on the Google Guidelines. Am I right or is it ok...

Thank you all for the insights. I will be talking to my customer about your recommendations and will update here as things progress.

I am reading the input about his address. I know how Google does not permit service businesses from adding their address to their GMB listing, and his is not. However his address IS online on other directories. YP, Facebook, Yelp to name a few. Would those sites have a bearing on not adhering to...

Hi Joy. I am the only Manager listed and he is the only Primary Owner listed. This customer works from his home and I do not believe he has a Florida contractor license. If you feel that would make the difference between Google reinstating and not I can recommend he obtain one.

Hi Craig. Thanks for your feedback. My customer is really naive. Started off with Yellow Pages. I do not believe he knowingly has any other GMB listings but if there are more than 1 how would I go about searching to discover others? Not sure why you had trouble finding the address with Google...

I just logged in as my client on his GoogleMyBusiness dashboard. Only 1 listing appears, the suspended one.

I will check. I just tried to log into his account but he changed his password. I should have an answer later today. Thank you so much!

Hi Joy, absolutely. The website is https://accutrackdoorrepairbybrian.com The address is his home but is is not entered on GMB dashboard or on his website. Only the service areas he covers. 2509 NE 26th St, Fort Lauderdale FL 33305. I have code on his contact page that embeds a Google Map but...

Hi all, I have a service customer that I setup his GMB account in 2018. In September I saw in my Dashboard that the listing had been suspended due to quality issues. I double-checked everything (no address published, etc) and did not see any quality issues per their guidelines. I appealed and on...

I like this approach. There is no way of telling how good or bad things are until you dig in. I strongly support the position "slow and steady wins the race". And once things settle down and you aren't killing yourself to fix stuff, lowering the bill for the customers is a win-win. IMHO