Recent content by Chaddow

A new client has recently joined us and all was good we connected to there adwords through our MCC and added there locations to the agency dashboard Then about two weeks ago we where told by the client that the password had been changed without there knowledge and the email with primary...

Hello @JoyHawkins don't think they are suspended as there is no indication of that and the first issue happened on the 22nd of September and the information on the dashboard is yet to change which would seem to me like a very long lag I reached out to google and they said they was an issue...

Is everyone else still only able to contact support through email/form Still no movement within the social support team? Just got a lot of tickets on the go at the moment

Has anyone experienced the above recently Where no error has been highlighted within the GMB dashboard (still verified) all info correct , link still work ect However when trying to search on the map itself the business has completely disappeared No knowledge panel No reviews despite some...

Seems that social support is still not functioning which is a shame as there is a few issues for my clients it would really helpful in resolving at this stage @Lanerizz is that the chat you access through the help dropdown ?

Hello @andrewthorn The one I am really having trouble with is in Botswana and the other is in the Maldives I have been able to add maps information to the location in Botswana but still having trouble with the verification I think now the maps changes have been achieved it would likely be...

Hello Everyone I was wondering if anyone has come across this issue before We all know that certain categories have more stringent verification methods , locksmith , garage door etc I was wondering if the case is the same for certain countries as I have been trying to verify two new...

Thanks @JoyHawkins I will persists with google support for now and see where it gets me but might be putting a thread up there shortly

Just have a question that I am being asked a lot recently in relation to more hours My question is are the service you can set hours for arbitrary picked by google For example I would like to also set separate hours for live music and afternoon tea but seem limited to those in the above...

I wish I could be further forward with my 100th post google support has come back to me ( at least that is a start) saying that the address violate there address guidelines even tho it is in the same formate as the other secondary (restaurant) locations that are already verified in the same...

Thanks for the advice @JoyHawkins I will resend it this afternoon as it been over 4 weeks now with no postcard and no follow up email from google Just worried I will be sent back to square one if I resend the postcards As far as anyone on here knows is the social support still down? which...

Is everyone also experiencing long delays when trying to verify new locations as well Two new clients are still pending since the end of May as no postcard where received( postcard was the only option give it was new building in the middle east Any insight would be greatly appreciated

Hello @joejohn I was doing a bit of this yesterday for a new client of mine , the process is still the same as it always was , but the time taken when you choose postcard has been stretched a bit of the locations I was doing it was around 10 days more compared to when I did the same process...

I would be keen to be part of this to

Hello @Belen C I have tried the chat twice in two days and both times it just says something is wrong with the form For me the only two things that are now working are the redress form and email